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Customer Reviews

Customer Reviews

It’s important to us that you always have a great experience with The Moorings. Below is the feedback The Moorings customers have given us from their recent vacations with The Moorings. 

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Showing: 380 of 2146 Reviews
  • Dabs D.
    Reviewed Aug 17, 2024 (5)

    Every. Single. Thing. Trip of a lifetime!

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Dave S.
    Reviewed Aug 17, 2024 (5)

    Easy to book, boat is immaculate, staff at Placencia outstanding

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Kevin M.
    Reviewed Aug 14, 2024 (5)

    Good vessels, great service from the Moorings team.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Claire S.
    Reviewed Aug 13, 2024 (5)

    great service in all areas

    Service
    5
    Crusing area
    5
    Comfort
    5
  • James G.
    Reviewed Aug 10, 2024 (5)

    The staff at the Moorings Base Placencia were so accomadating and helpful! Our boat was amazingly new! Could not beat this for a sailing holiday.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Christopher K.
    Reviewed Aug 10, 2024 (5)

    The Skipper was the best. Not only did he expertly pilot the boat, he also fished for us and prepared meals for us. He also made sure we were always fully supplied and took care of the dishes and keeping the boat clean. His itinerary for us was also perfect. The Skipper made this one of the best vacation experiences we’ve ever had.

    Service
    5
    Crusing area
    5
    Comfort
    4
  • Anna N.
    Reviewed Aug 10, 2024 (5)

    Dean, our skipper, and Elina, our host/chef, were absolutely wonderful and the boat was a perfect size for our family of four. We had an amazing week.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Zulema V.
    Reviewed Aug 8, 2024 (5)

    The boat and the location were beautiful, but the crew was exceptional. Very cordial, professional and accommodating. The food was also amazing!

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Robert A.
    Reviewed Aug 8, 2024 (5)

    Well built catamarans, good locations, good staff.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Derek R.
    Reviewed Aug 6, 2024 (5)

    Friendly and accommodating staff and a good fleet selection.

    Service
    5
    Crusing area
    5
  • Jesse K.
    Reviewed Aug 5, 2024 (5)

    The boat was in excellent condition, the staff was very friendly, and the support was readily available.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Alexander S.
    Reviewed Aug 5, 2024 (5)

    Fantastic customer service, well maintained boats

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Amy D.
    Reviewed Aug 4, 2024 (5)

    Boat was great and staff was very helpful in making our week of sailing the BVIs a fantastic trip

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Michel V.
    Reviewed Aug 4, 2024 (5)

    Everything worked as expected, met or exceeded expectations. The staff were helpful and cheerful, and the boat itself was in great condition.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Clay B.
    Reviewed Aug 4, 2024 (4)

    Boat was clean and ready to go at the promised time. Boat briefing was excellent (Kevin/Jumba), and he was early!

    Service
    4
    Crusing area
    5
    Comfort
    4
  • Dennis D.
    Reviewed Aug 4, 2024 (5)

    Staff was excellent, very responsive and informative. Yacht was in great condition.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Daniel D.
    Reviewed Aug 3, 2024 (5)

    Everyone was great to deal with, especially the people at the base; friendly, knowledgable, and kind. The boat was in great shape and every small issue we brought to the attention of the staff was resolved.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Denise Hollywood U.
    Reviewed Aug 3, 2024 (5)

    We were very pleased with the seamless transition from the airport pick up to the dock at Corfu to meeting our Captain and the experience and itinerary he created for us. It was a wonderful holiday. I would recommend it highly to others.

    Service
    5
    Crusing area
    5
    Comfort
    4
  • David C.
    Reviewed Aug 3, 2024 (5)

    Very responsive; great welcoming attitude and customer experience.

    Service
    5
    Crusing area
    4
    Comfort
    5
  • Daniel N.
    Reviewed Aug 1, 2024 (5)

    It was an amazing experience and our Skipper Rudy Williams was more than just a skipper or a guide he took us on an adventure.

    Service
    5
    Crusing area
    5
    Comfort
    5

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Showing: 380 of 635 Reviews
  • Quest60953918401
    Reviewed May 31, 2025 (5)

    Absolute trip of a lifetime! Perfect combination of adventure and relaxation plus the best food for every single meal! We chartered Captain Andy and Chef Lenzi who made sure every aspect of the trip was amazing. This is our 2nd trip with them and I couldn’t recommend them more.

  • stevensX694JL
    Reviewed May 30, 2025 (5)

    Just got back from another trip on a moorings sailing catamaran. This time we sailed the Cays of Belize. The boat and the staff were great. Practically new boat and when we did have an issue, the repair team came to remedy it within the hour. Don’t know why anyone would charter a boat from any other company. Great job!

  • Cruiser43207556712
    Reviewed May 29, 2025 (4)

    The overall the sailing experience in the BVI was incredible. However, The Mooring fell short of my expectations. Upon arrival to Tortola, we stayed in The Moorings lodging after a 12-hour travel day. I was looking forward to a hot shower, but there was no hot water in our room. The Mooring Staff was not friendly, and it was very uninviting. It was as if they were entitled.

    The Moorings messed up on our provisions and we lost 2 hours of sailing time obtaining the correct provisions had we originally ordered. The oven on the sailing vessel did not work and the barbeque was very marginal. And one of the coolers for ice leaked. When we follow-up up on our concerns, the Customer Service was not at all helpful or willing to make things right.

    We did love our Captain! JP was great…he was responsible, fun and very accommodating. He knew what he was doing, and he made us feel very safe.

    I am looking forward to my next sailing trip in the BVI, but it will not be through The Moorings.

  • lukeeP7487GK
    Reviewed May 29, 2025 (5)

    Had a wonderful time in the BVI’s! Our Captain Jack went above and beyond all week! The places he suggested to visit were breathtaking. We will definitely be requesting Captain Jack on our next BVI trip!

  • 595azaleag
    Reviewed May 29, 2025 (5)

    We are a family of five and have previously rented with Moorings in the BVI, where my husband served as captain. In Croatia, due to local regulations, a licensed skipper is required unless you hold a special certification. Initially, we were hesitant about having a captain onboard for the week — but we couldn’t have been more pleasantly surprised.

    Ivan, our skipper, was exceptional. As an active family that enjoys adventure, we had a packed itinerary, and he made it all seamless. He took us to the most stunning coves and ensured that we ended each day in a charming, picturesque town. His restaurant recommendations were always spot on, and he was incredibly attentive to everyone’s needs, from the teens to the adults.

    To be honest, our week sailing the Croatian coast was one of the best experiences of our lives. Saying goodbye was truly emotional. The boats in Agana were also in excellent condition — even better maintained than what we’ve seen from the Moorings fleet in the BVI. We booked the same class of yacht in both locations, but the difference in upkeep and presentation was noticeable.

    Though we usually prefer to travel independently, having Ivan with us turned out to be a stroke of luck. He made our trip richer, more relaxing, and full of hidden gems we would have never found on our own.

    Highly recommended — we can’t wait to return!

  • stacyo667
    Reviewed May 29, 2025 (5)

    Amazing time! Accommodations were top notch! Our skipper took us to all the cool places to see the ocean wildlife!
    Also nice to eat dinner at local restaurants in the evening when docked!

  • SB7695
    Reviewed May 25, 2025 (5)

    My friends and I recently chartered Seas the Day, a 50’ Catamaran crewed by Captain Andy and Chef Linzi. This was a birthday present to myself that will be remembered as the best trip I’ve ever had! Captain Andy and Chef Linzi orchestrated every little detail in a way that felt both leisurely and packed with fun activities. The bonus “chart talk” with Captain Andy is well worth the daily listen — I gained a new appreciation for how exacting and complicated nautical navigation really is. Captain Andy is a pro and, as a person only mildly comfortable in the water, I felt super safe with Captain Andy at all times. Then there is Chef Linzi whose culinary skills and artful presentation were on display four times a day for our pleasure. We ate on land only once because we did not want to miss a single delicious meal made by Chef Linzi. Their respective skills are only matched by the fact that they are lovely individuals whose goal truly is to deliver the best and most memorable vacation possible for their guests. I would/will do this trip again without reservation — but only if Andy and Linzi are the crew.

  • JohnH4587
    Reviewed May 24, 2025 (5)

    We had a great time on our 5 day sailing adventure. The food was both delicious and presented beautifully. We really felt pampered. We enjoyed going to Cooper Island, Virgin Gorda, Saba Rock Norman Island, Jost van dyke and many snorkeling spots. I was the only SCUBA diver on the trip and Andy made it extremely easy to enjoy a morning of Scuba diving. We loved their humor and easy going attitude. Especially enjoyed Capt Andy s chart talks. They packed so much into the 5 days that we felt that it was longer. Have them take you to Sandy Cay. Fun times

  • DayTrip58955262439
    Reviewed May 21, 2025 (5)

    The whole process was top notch. We were extremely impressed with Captain Shem Samuels.. he was very respectful of our space. He was instrumental in helping us structure our itinerary everyday as well as assist in making dinner reservations as needed. Planning on coming back next year!!

  • chctdrw
    Reviewed May 21, 2025 (5)

    The Moorings trip in the BVI’s leaving Tortola was a special vacation experience. The customer service provided by The Moorings prior to the trip was spot on and helped us plan and provision our week. Being able to sleep aboard the catamaran the night before departure was nice and allowed the group to be prepared, understand the boat and be ready to start our journey early the next morning.
    We had a captain (Marlon) provided by Moorings who exceeded our expectations. Marlon was clearly knowledgeable of the boat, sailing and the Carribean. Marlon seemed to know people at every stop and was able to help us pick everything from the best restaurants and bars to secluded beaches.
    This trip was fantastic all around and I would suggest The Moorings to anyone looking for a unique experience.

  • Connector54864070548
    Reviewed May 20, 2025 (5)

    Best Family Trip!! Our family of 8 absolutely loved the week spent aboard Seas the Day with Capt Andy and Linzi! From the moment we boarded everything was excellent!! Everyday Capt Andy sailed us to a different island to beautiful beach’s and bars! They knew all of the best snorkeling spots that we stopped at along the way!! Every meal Linzi made and served us was amazing and the presentation was always beautiful! Each night for happy hour Linzi made nibbles and a signature drink of the night as we watched the sunsets and talked about what we would do the next day!! We all agreed this was our favorite trip and can’t wait to set sail again!!

  • 307connerm
    Reviewed May 19, 2025 (5)

    This trip was so much fun. Andy and Linzi were the most kind, joyful, and knowledgeable people. They made the experience feel perfect. For going to beautiful beaches and location day to day to the amazing food all week. This trip on Seas The Day was one I will never forget.

  • davism352
    Reviewed May 19, 2025 (5)

    The trip was awesome. We were on Seas the Day with Andy and Linzi who made the trip amazing. They took us to the coolest places and made the best food. They are the nicest and best people to do this trip with.

  • sophiasK4794CQ
    Reviewed May 19, 2025 (5)

    After taking a week-long catamaran trip with Captain Andy and Lindzi, I can say it was nothing short of incredible! They were so knowledgeable and extremely friendly. On the moorings “Seas the day”, We got to see secluded beaches, eat amazing food, and sail the most beautiful waters! I have zero complaints! They made everything so seamless and easy, truly feeling like a vacation. I would highly recommend to any family or group of friends. Hoping I can return one day!

  • madim144
    Reviewed May 19, 2025 (5)

    Such an amazing trip! We had Captain Andy and Linzi, and they were absolutely incredible, making the trip perfect! Very welcoming and great hospitality. They took us to all the good spots that they knew and made sure we got the best out of everything. We had 8 of us and were very comfortable on the boat. The food was amazing, courtesy of Mrs. Linzi. Don’t overpack, you won’t need it!

  • Q8768FGcamillep
    Reviewed May 19, 2025 (5)

    This trip was a life time experience, and bucket list trip. We traveled with Captain Andy and Chef Linzi and they were absolutely amazing. Andy took us to the best sports, and taught us about sailing along the way. Linzi made some of the best food I have ever had. All along they were great company to be with. When I do this trip again I will be sure to do it with them.

  • 910suzyy
    Reviewed May 16, 2025 (5)

    We ladies (mothers/daughters) and friends had a wonderful experience on our seven-day cruise thru the BVIs. It more than met our expectations! Captain Giacomo was super-friendly, easy to get along with and had great suggestions for places to visit and explore and for restaurants. He was very attentive to our requests, was very professional, and we all enjoyed his
    company and the whole trip overall. We would definitely recommend this excursion to all – thank you to The Moorings!

  • Fdputt
    Reviewed May 14, 2025 (5)

    Great boats, fantastic service, and there to help.
    All within one of the world best sailing sites. Perfect winds and beautiful anchorages. Lobsters and conch.

  • Discover19387428683
    Reviewed May 14, 2025 (5)

    We have been sailing the BVI with Mooring Charters for 20 years! This trip was just another amazing experience. The BVI is a perfect place to see beautiful water and welcoming islands. We chartered a Moorings 5000 sail cat that was perfect for our needs. Thank you Moorings for always providing exceptional service!

  • markmJ6493MG
    Reviewed May 14, 2025 (5)

    We had a great bareboat experience sailing in the Abacos. Chelsea at the Moorings was very welcoming and made sure our boat was provisioned and was ready for our sail. We hired Captain Tony for the day to get familiar with the boat and the shallow waters of the Abacos. He also suggested great places to anchor and visit that were less busy with excellent snorkeling. Cannot say enough good things about Captain Tony. The Abacos really is a great place to sail and enjoy the beautiful Bahama waters and Cays. We sailed the Leopard 5000 and it was a great sailing boat. The Moorings check out was easy and efficient. They had a pilot meet us at the fuel dock to return the boat to its slip. My wife and I really recommend the Moorings as the boats are new and well maintained. The staff are great.

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