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Customer Reviews

Customer Reviews

It’s important to us that you always have a great experience with The Moorings. Below is the feedback The Moorings customers have given us from their recent vacations with The Moorings. 

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Showing: 1600 of 2103 Reviews
  • James B.
    Reviewed Jan 15, 2022 (5)

    The quality of the boat, but mostly the Crew – Richard and Shannon.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Kenneth S.
    Reviewed Jan 14, 2022 (5)

    Excellent staff responsiveness, great organization and strong reputation as well as having chartered with you before.

    Service
    4
    Crusing area
    5
    Comfort
    5
  • Jacqueline W.
    Reviewed Jan 13, 2022 (5)

    From the planning of this trip all the way to the last minute on our boat, Andromeda, our expectations were exceeded. The Moorings Base was able to answer all of my many questions every time I called. They calmed me down regarding everything Covid! Our captain and chef, James and Isabella, were top notch. They were one step ahead of us every second of our trip. Their service was next level. The boat was gorgeous and a dream to be on. The Moorings is a first rate company to charter with.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Susan C.
    Reviewed Jan 13, 2022 (4)

    We have chartered with the Moorings 4 other times and have sailed, this experience was the first we had with a catamaran and it was awesome. Our captain, Matt Bamford, was highly customer focused. He went above and beyond with his service. He made us breakfast and coffee every morning, was always tidying up the boast and kept it clean, made our beds, made us drinks and handled all the issues that we had. We were able to really enjoy our family vacation! We had 3 boats “Event Horizon” for our 6 grown children and captain Kellon, and we, the parents, had 2 boats as we had to switch out our boat “Happiest Hours” to “Dream Cat II”, due to many boat issues. Our captain, Matt, called the base right away and reported the many issues, which have all been documented. Oliver and Matt coordinated the new boat which was an upgrade to a 50 which was much nicer, unfortunately we lost about 1 day in total. The upgraded boat was a great surprise and soooooo much roomier and had more amenities.

    Service
    4
    Crusing area
    5
    Comfort
    4
  • Corey S.
    Reviewed Jan 12, 2022 (5)

    Staff was incredible every step of the way, particularly Lene Volney who really went above and beyond to give us the best experience we could have asked for. Boat performed well, and the chart briefing information was perfect. I’d recommend the moorings very highly to anyone interested.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Molly Sue R.
    Reviewed Jan 12, 2022 (5)

    Great customer service and a beautiful location.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Randy S.
    Reviewed Jan 10, 2022 (5)

    Great family experience… Katie and Calvin were awesome

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Lorie L.
    Reviewed Jan 9, 2022 (5)

    The staff and crews are professional, personable, and easy to work with. We’ve made several trips with the Moorings and the boats are impeccably maintained.

    Service
    5
    Crusing area
    4
    Comfort
    5
  • Dallis C.
    Reviewed Jan 9, 2022 (5)

    boat was clean, no mechanical issues, trip went well

    Service
    4
    Crusing area
    5
    Comfort
    5
  • Francois M.
    Reviewed Jan 9, 2022 (4)

    Employees attention and courtesy

    Service
    5
    Crusing area
    5
    Comfort
    4
  • Cassio A.
    Reviewed Jan 9, 2022 (5)

    I’ve had a great experience

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Sharon K.
    Reviewed Jan 9, 2022 (5)

    excellent customer service. great boat!

    Service
    5
    Crusing area
    5
    Comfort
    5
  • William B.
    Reviewed Jan 8, 2022 (5)

    One of the best vacation weeks we’ve had as a family. Our crew (Theo and Martina) were amazing. They became extensions of the family immediately. The sailing was great and the food was even better.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Erik O.
    Reviewed Jan 8, 2022 (5)

    The crew, David and Elise, were amazing!

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Ryan L.
    Reviewed Jan 8, 2022 (5)

    It was an amazing 5 days in beautiful water on an awesome boat with a great crew.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Giovanni A.
    Reviewed Jan 8, 2022 (5)

    Everything was well organized and hustle free. Team onboard and onshore was helpful and flexible while discrete.

    Service
    4
    Crusing area
    4
    Comfort
    5
  • Josh C.
    Reviewed Jan 8, 2022 (5)

    awesome crew + beautiful boat.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Martha H.
    Reviewed Jan 8, 2022 (4)

    The Moorings sales team was very accommodating and kind during all the tumult of Covid -based rescheduling requirements. The on-site customer service was responsive and helpful before and after our trip. The boat was in excellent condition and we had no technical problems.

    Service
    5
    Crusing area
    4
    Comfort
    5
  • Chris P.
    Reviewed Jan 8, 2022 (5)

    Good quality boats at a fair price

    Service
    2
    Crusing area
    5
    Comfort
    4
  • Ryan N.
    Reviewed Jan 8, 2022 (5)

    We’ve been through The Moorings in Road Town many times, and it has always been great. But during this most recent visit in 2022 we couldn’t help notice how clean the docks were, how attentive the staff was, and how convenient they made every aspect of our trip. It was excellent!

    Service
    5
    Crusing area
    5
    Comfort
    5

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