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Customer Reviews

Customer Reviews

It’s important to us that you always have a great experience with The Moorings. Below is the feedback The Moorings customers have given us from their recent vacations with The Moorings. 

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Showing: 1660 of 2103 Reviews
  • James F.
    Reviewed Dec 26, 2021 (4)

    Service varies widely by base. The Tahiti base however was the best experience we’ve had so far in terms of the boat being ready on time and friendly helpful staff.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • James D.
    Reviewed Dec 26, 2021 (5)

    Jelli our Captain was great. He gave us useful information and great timing help on where to go and when to go. Making our experience on your vessels even a more pleasureable experience

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Steve K.
    Reviewed Dec 26, 2021 (5)

    Excellent service, quality of the boat, quick checkout, easy checkin back to base, transportation to/from airport is easy.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Stuart F.
    Reviewed Dec 25, 2021 (5)

    Clean boat that was just the right size

    Service
    4
    Crusing area
    4
    Comfort
    5
  • Michael S.
    Reviewed Dec 25, 2021 (5)

    customer service was very good.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Stacy F.
    Reviewed Dec 24, 2021 (5)

    Great experience with great service!!!!

    Service
    5
    Crusing area
    5
    Comfort
    4
  • Christian D.
    Reviewed Dec 24, 2021 (5)

    From time of booking to checking out it has been a great experience. Our booking agent Michela was excellent, the help we received when re-booking one of our daughters due to a cancelled flight was excellent. Every time I reached out I got a quick response, the captain was very experienced and we felt very good onboard and he understood how to be invincible, but at the same time make sure we could do everything we wanted. On top of all that we were also extremely lucky with the weather which made it all together a very unique experience for us!

    Service
    4
    Crusing area
    5
    Comfort
    4
  • Jeremy S.
    Reviewed Dec 24, 2021 (5)

    The boat was great. The water maker was a huge upgrade! Also, I asked for a good dingy and we got one. Reliable, didn’t leak fuel, had a large gas can. All problems we had on previous trips.

    On previous trips, it took us FOREVER to get out of the base. Very frustrating waiting for briefings and clearance to go. Not this time. THANK YOU for the fast departure. The departure frustration I had in the past made me hesitate to book this trip.

    We did crash the boat and Moorings quickly came to our rescue! Thank you very much for this. Per my other conversations, we are very sorry for the damage we did.

    The only minor things that fell short – there were no clothespegs on the boat. They were delivered after a couple of days, thank you. The clothespeg quantity was a bit meager. We were also given a mobile internet hot spot that worked way better than the one built into the boat.

    Thanks again.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • John P.
    Reviewed Dec 24, 2021 (5)

    Cornelius and Adam (and Eric and all the other staff at the Moorings base) were extremely helpful and informative.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • György F.
    Reviewed Dec 24, 2021 (5)

    You provide good new boat.

    Service
    5
    Crusing area
    4
    Comfort
    5
  • Kathy T.
    Reviewed Dec 24, 2021 (5)

    we had a dependable boat with incredible weather -simply was a off-the-charts type of a charter.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • J Kemp H.
    Reviewed Dec 23, 2021 (4)

    Boat was in working order and base personnel were very friendly. Only issues with week were covid related which can’t be helped. French Immigration folks in St Barth’s were ass holes but all the rest was great

    Service
    5
    Crusing area
    3
    Comfort
    4
  • Justin A.
    Reviewed Dec 23, 2021 (5)

    Love the service and how well maintained the boats are.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Barbara Aline A.
    Reviewed Dec 22, 2021 (5)

    We love to sail and enjoy the locations you offer. We also like the sailing catamarans and especially the ones that offer water generation and a few other creature comforts—freezers that work, plus real refrigerators, and a small microwave. Things have come a long way.

    Service
    4
    Crusing area
    5
    Comfort
    5
  • Giorgio G.
    Reviewed Dec 21, 2021 (5)

    Everything was smooth and well organized

    Service
    4
    Crusing area
    5
    Comfort
    4
  • Robert R.
    Reviewed Dec 21, 2021 (5)

    Good experience. Good quality of boat and flexibility on timing.

    Service
    4
    Crusing area
    4
    Comfort
    5
  • Edward K.
    Reviewed Dec 21, 2021 (5)

    This was our third voyage with Moorings. We were very pleased with the service and knew what to expect from the catamaran.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Michael G.
    Reviewed Dec 20, 2021 (4)

    Boat was well prepared and in good condition. Base personnel were friendly and competent. Moorings has great locations.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Lynn R.
    Reviewed Dec 19, 2021 (5)

    Everything went super smooth and the boat was delivered as expected.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Susan S.
    Reviewed Dec 19, 2021 (4)

    Captain Chris and a newer boat were the two top reasons. While there are things I would request next time, we were overall very pleased.

    Service
    4
    Crusing area
    5
    Comfort
    4

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