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Customer Reviews

Customer Reviews

It’s important to us that you always have a great experience with The Moorings. Below is the feedback The Moorings customers have given us from their recent vacations with The Moorings. 

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Showing: 1780 of 2146 Reviews
  • Eric M.
    Reviewed Nov 21, 2021 (5)

    Our captain, Marlon, was absolutely incredible! He was extremely helpful and knowledge and went over the top to make our trip one of the best vacations ever. The boat was well maintained and cleaned when we got onboard. Everything from the Bluetooth speakers to the stoves started right up and worked great.

    Service
    5
    Crusing area
    4
    Comfort
    4
  • John F.
    Reviewed Nov 21, 2021 (5)

    Our experience (crewed charter) was excellent. We covered more territory with a captain to help, and the food from our chef was excellent! It was convenient to book and plan, and the information on covid requirements was accurate and helpful. The vessel was exactly as advertised, and was clean and fully functional including genset and air-conditioning.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Anne R.
    Reviewed Nov 21, 2021 (4)

    I have chartered with moorings many times and it has always been a good experience. Each time there are things that go wrong, but nothing major. I feel like I know what to expect and trust that the Moorings will handle everything professionally.

    Service
    4
    Crusing area
    5
    Comfort
    4
  • Blake S.
    Reviewed Nov 21, 2021 (5)

    Overall the service was great the the boat performed great.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Daniel M.
    Reviewed Nov 20, 2021 (5)

    We have done a crewed charter before, and we had another really good experience.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Kristin B.
    Reviewed Nov 20, 2021 (5)

    Imogen and George made our trip an extraordinary experience. They made sure it felt like all the comforts of a resort and more. The service, the food, the drinks ,knowledge and overall attentiveness is what made them stand out.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Derek L.
    Reviewed Nov 20, 2021 (5)

    Enjoyed our vacation

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Zane C.
    Reviewed Nov 19, 2021 (5)

    We had excellent service from everyone at the base as well as the maintenance technicians! Our boat was in great condition & was very comfortable.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Scott H.
    Reviewed Nov 19, 2021 (5)

    Clean boat. No breakdowns. Professional captain.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Lisa M.
    Reviewed Nov 19, 2021 (5)

    The entire Moorings experience was exceptional. The reservation was made and changed with ease, the boat was incredible. Your staff was so helpful and happy to help and take care of our every need. We will definitely be vacationing more with Moorings.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Margo M.
    Reviewed Nov 17, 2021 (5)

    Everything was run so efficiently. All agents, staff were extremely helpful & friendly. The boat was in too-too shape

    Service
    5
    Crusing area
    5
    Comfort
    5
  • John M.
    Reviewed Nov 14, 2021 (5)

    We are in tears as we are leaving Rob and Becky and Hannah. It has been amazing. So so sad that this is over. The sailing and service has been second to none. Wish we didn’t have to leave. Thank you very much.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Steve G.
    Reviewed Nov 14, 2021 (5)

    Have the i frastructure to deal with mechanical problems. Newest boats.

    Service
    4
    Crusing area
    5
    Comfort
    4
  • Gary S.
    Reviewed Nov 14, 2021 (5)

    Excellent customer service. The trip was very complicated because of COVID. But you helped us get everything done we needed.

    Service
    5
    Crusing area
    4
    Comfort
    5
  • Ron W.
    Reviewed Nov 14, 2021 (5)

    The Moorings has been excellent in all aspects for both of my charters. BVIs and Belize.

    Service
    5
    Crusing area
    5
    Comfort
    4
  • Kimberly B.
    Reviewed Nov 14, 2021 (5)

    Our chef and captain of Nauti but Nice Adam and Rosie were absolutely amazing. We will be coming back in 2023 and sailing with them again

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Edward T.
    Reviewed Nov 13, 2021 (5)

    Love the trip and flexibility of what a boat offers. The boat itself is the only reason the score isn’t a 10.

    Service
    5
    Crusing area
    5
    Comfort
    4
  • Bethany G.
    Reviewed Nov 12, 2021 (5)

    Not only is the boat pristine-but Captain Andy and Chef Lindsay made our vacation perfection

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Mark A.
    Reviewed Nov 11, 2021 (5)

    Because your people are wonderful. From the people in the home office to the crew on the boat, The Moorings is a class organization. The boats are kept in great condition too.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Robert S.
    Reviewed Nov 10, 2021 (5)

    Everyone is very friendly and helpful. All seemed knowledgeable about their job.

    Service
    5
    Crusing area
    5
    Comfort
    5

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