
Customer Reviews
It’s important to us that you always have a great experience with The Moorings. Below is the feedback The Moorings customers have given us from their recent vacations with The Moorings.
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Oliver was on top of our trip, including scheduling a rapid Covid test for our return. Jelly Belly (Linston Mercer) our skipper was the most amazing captain, sailer, story teller and guide around the BVIs. He is worth his weight in gold. Amazing person to represent your brand with guests.
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The simple pick up process, the helpful staff, the location (St. Thomas).
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Our captain, julien H, was customer-service focused and fantastic-he tailored the trip to our wishes, and made it a fantastic trip of a lifetime. When there was a problem with the boat, he would fix it. When we wanted to do more sailing, he changed the plan to make sure we were happy. He is one of the biggest resources you have, and the biggest reason our trip was so much fun.
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Minimum to None boat issues, easy check-in and out.. great personnel
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FROM THE MOMENT WE ARRIVE AT MARINERS HOTEL, THE SERVICE WAS 5 STAR AT FRONT DESK, RESTAURANT AND BOAT PREPARATION CREW,
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Vessel appearance, reliability, very expedient check-in and departure process. All pre-arrival communication and coordination was excellent. No surprises.
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Great service from the marina staff
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Staff was exceptional. Response to problems was immediate.
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Overall experience was great. With some exceptions, boat was what we expected and in good shape. Booking was straightforward.
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The service was outstanding, even when we fouled a mooring line they had a diver to help us within 2 hours. The staff are friendly and very helpful, the briefing helped us decide where the best places to visit are.
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We have been sailing with the Moorings since 1994 and we always get great boat and wonderful services.
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The ability to just show up for vacation and not have to plan what we were going to do each day or what we were going to eat was amazing. Adam and Rosie were fantastic. They took us to secret places and we had the entire bay to ourselves. The meals that were prepared were beyond our expectations.
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Great service and great boat
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Quality boat, great customer service, friendly staff
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The yacht itself was outstanding well designed and the crew was awesome
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Having sailed with the Moorings several times, I know the boats are in good shape and the process of check in is easier
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overall experience was good
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Everything impeccable; boat super clean, comfortable and beautiful
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Great customer service and support. Vessel was in great shape and performed like a champ.
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Good fleet, dependable service
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