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Customer Reviews

Customer Reviews

It’s important to us that you always have a great experience with The Moorings. Below is the feedback The Moorings customers have given us from their recent vacations with The Moorings. 

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Showing: 1060 of 2103 Reviews
  • Troy S.
    Reviewed Jun 11, 2022 (4)

    All the people at the BVI base we’re very polite friendly And professional. The boat was very clean. Everything worked on the boat as it should.

    Service
    4
    Crusing area
    4
    Comfort
    5
  • Heather M.
    Reviewed Jun 10, 2022 (1)

    Boat was great captain Ben made it so much fun

    Service
    1
    Crusing area
    1
    Comfort
    1
  • James V.
    Reviewed Jun 10, 2022 (5)

    Super customer service. My agent was excellent, Maquala (sp), Chris who briefed us re the sailboat, and Kevin who debriefed us. Also your hotel was very nice after our adventure in sailing. Jim Valenti

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Merritt G.
    Reviewed Jun 10, 2022 (5)

    My family has been chartering from the Moorings since the mid/late 80’s. We’ve always had great experiences and solid boats. We use other charter companies. But only in locations where there isn’t a Moorings base. (San Diego, Los Angeles).

    Service
    5
    Crusing area
    5
    Comfort
    4
  • Allen K.
    Reviewed Jun 10, 2022 (5)

    Entire operation is very well organized; staff very friendly and professional; boat was excellent.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Edward S.
    Reviewed Jun 8, 2022 (5)

    Your staff did a great job help us on our first Moorings charter. The catamaran worked great. We still had a learning curve to know how everything worked.

    Service
    4
    Crusing area
    4
    Comfort
    4
  • Tom W.
    Reviewed Jun 8, 2022 (5)

    Five Star experience from start to finish!

    Service
    4
    Crusing area
    5
    Comfort
    4
  • Michael B.
    Reviewed Jun 8, 2022 (5)

    Good quality and well maintained boats. Excellent customer service and decent availability.

    Service
    4
    Crusing area
    5
    Comfort
    5
  • Mac M.
    Reviewed Jun 7, 2022 (4)

    The overall experience was positive. But, we had been chartering from the Moorings for many years and knew exactly what to expect.

    Service
    4
    Crusing area
    5
    Comfort
    4
  • Stacy C.
    Reviewed Jun 6, 2022 (5)

    I have received great service throughout the process — from my first interaction with Matthew in Sales in 2019 when I first planned this trip, through my rebooking last fall, to working out the new details with John Osborne, who answered all of my monthly questions for the last six months. And when our trip finally happened, the Moorings delivered. It was a trip of a lifetime, and thanks in large part to our Captain Matt “Mateo” Bamford.

    Service
    4
    Crusing area
    5
    Comfort
    5
  • Alejandro S.
    Reviewed Jun 6, 2022 (5)

    The cat was in perfect conditions… of course its new 🙂
    The staff that attrnded us just went smooth and perfect

    Service
    5
    Crusing area
    4
    Comfort
    5
  • Charles B.
    Reviewed Jun 6, 2022 (5)

    Great experience (2 years now); easy to check-in and easy check out. Boat was in excellent condition and did not experience problems similar to last year. 3 of 4 groups took advantage of the Moorings hotel for the night before.

    Service
    4
    Crusing area
    5
    Comfort
    5
  • Lisa Coleman T.
    Reviewed Jun 6, 2022 (5)

    The boat was top notch and the crew were exceptional. Emma gene and George couldn’t have been nicer or more capable in their respective positions.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Richard C.
    Reviewed Jun 5, 2022 (5)

    Quality of boat, great service

    Service
    4
    Crusing area
    5
    Comfort
    5
  • Steve F.
    Reviewed Jun 5, 2022 (5)

    Boat condition and staff

    Service
    4
    Crusing area
    4
    Comfort
    4
  • Paul W.
    Reviewed Jun 5, 2022 (5)

    Best vacation we’ve ever gone on!

    Service
    4
    Crusing area
    5
    Comfort
    5
  • Andrew B.
    Reviewed Jun 5, 2022 (5)

    Great service. Very clean yacht. Staff works very hard at this base to accommodate wants/needs.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Owen H.
    Reviewed Jun 5, 2022 (5)

    I’ve been sailing with The Moorings nearly every year up to four weeks at a time since 1995. This past week was without exception the best week for customer service my crew or I ever experienced! James (dock master), McNeal, Boots, Lawrence, Leslie (Wesley?), and everyone else were superb!

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Margaret S.
    Reviewed Jun 5, 2022 (5)

    Fabulous crew! The boat was wonderful too.

    Service
    5
    Crusing area
    5
    Comfort
    4
  • Mary J.
    Reviewed Jun 5, 2022 (5)

    The captain Dwayne Young was amazing. He was so ready to make sure that we got to do the things that interested us. He shared great stories and facts about Belize and the marine life. We laughed so often and never felt concerned about anything.

    Service
    5
    Crusing area
    5
    Comfort
    5

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