Customer Reviews

This trip was an on-hold reservation from 2020 due to the pandemic. First, I am impressed that Moorings held the reservation for 2 years when they probably had multiple legal paths to reject using the held funds. The reservation staff made the reschedule extremely easy and even gave us the “Black Friday” discount that we reserved under in 2019.

Great boat. Excellent service. Handled one technical problem (outboard motor) very well with minimum disruption.
Plus assistance setting up the trip and handling changes was outstanding! (looking at you Soun 🙂 )

The experience from getting quotes to getting off the boat after our sail was great! I’ve sailed with The Moorings four (4) times and I will continue to charter with The Moorings on future sails.

All the people at the BVI base we’re very polite friendly And professional. The boat was very clean. Everything worked on the boat as it should.

Boat was great captain Ben made it so much fun

Super customer service. My agent was excellent, Maquala (sp), Chris who briefed us re the sailboat, and Kevin who debriefed us. Also your hotel was very nice after our adventure in sailing. Jim Valenti

My family has been chartering from the Moorings since the mid/late 80’s. We’ve always had great experiences and solid boats. We use other charter companies. But only in locations where there isn’t a Moorings base. (San Diego, Los Angeles).

Entire operation is very well organized; staff very friendly and professional; boat was excellent.

Your staff did a great job help us on our first Moorings charter. The catamaran worked great. We still had a learning curve to know how everything worked.

Five Star experience from start to finish!

Good quality and well maintained boats. Excellent customer service and decent availability.

The overall experience was positive. But, we had been chartering from the Moorings for many years and knew exactly what to expect.

I have received great service throughout the process — from my first interaction with Matthew in Sales in 2019 when I first planned this trip, through my rebooking last fall, to working out the new details with John Osborne, who answered all of my monthly questions for the last six months. And when our trip finally happened, the Moorings delivered. It was a trip of a lifetime, and thanks in large part to our Captain Matt “Mateo” Bamford.

The cat was in perfect conditions… of course its new 🙂
The staff that attrnded us just went smooth and perfect

Great experience (2 years now); easy to check-in and easy check out. Boat was in excellent condition and did not experience problems similar to last year. 3 of 4 groups took advantage of the Moorings hotel for the night before.

The boat was top notch and the crew were exceptional. Emma gene and George couldn’t have been nicer or more capable in their respective positions.

Quality of boat, great service

Boat condition and staff

Best vacation we’ve ever gone on!

Great service. Very clean yacht. Staff works very hard at this base to accommodate wants/needs.