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Customer Reviews

Customer Reviews

It’s important to us that you always have a great experience with The Moorings. Below is the feedback The Moorings customers have given us from their recent vacations with The Moorings. 

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Showing: 100 of 2103 Reviews
  • Curtis D.
    Reviewed Jun 30, 2025 (5)

    Newer fleet and good customer service

    Service
    5
    Crusing area
    5
    Comfort
    4
  • Steve B.
    Reviewed Jun 29, 2025 (5)

    Great boat, great people

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Laura T.
    Reviewed Jun 29, 2025 (4)

    Everyone was extremely helpful and friendly

    Service
    4
    Crusing area
    4
    Comfort
    4
  • Lance M.
    Reviewed Jun 29, 2025 (5)

    Beautiful sailing area, great staff checking in and out of the boat. The boat itself was well equipped, great condition, and everything worked.

    Service
    5
    Crusing area
    5
  • Karen S.
    Reviewed Jun 28, 2025 (5)

    Excellent service! From the time we booked, during check-in, sailing and coming back to the base. Also value the fact that the boats are well-maintained.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Jim W.
    Reviewed Jun 28, 2025

    Consistency in service and product. Boats are dependable. Great value.

  • James L.
    Reviewed Jun 27, 2025 (5)

    Great boats, convenience, reputation, organization, facilities

    Service
    4
    Crusing area
    5
    Comfort
    5
  • Forest B.
    Reviewed Jun 24, 2025 (5)

    Service and customer care was top notch!

    Service
    5
    Crusing area
    4
    Comfort
    4
  • Sebastian C.
    Reviewed Jun 22, 2025 (5)

    Amazing vacation and very friendly for kids

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Bill S.
    Reviewed Jun 21, 2025 (5)

    Our second charter and everything went very well.

    Service
    4
    Crusing area
    5
    Comfort
    5
  • Elizabeth L.
    Reviewed Jun 18, 2025 (5)

    The Moorings has quality, newer boats in outstanding condition. The staff provides excellent customer service.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Merritt G.
    Reviewed Jun 15, 2025 (5)

    Have been chartering boats from the Moorings for years and have always had good experiences.

    Service
    5
    Crusing area
    4
    Comfort
    4
  • Merlise C.
    Reviewed Jun 14, 2025 (5)

    Went with a charter that included Captain and one crew/chef / excellent local knowledge and anchorages for snorkeling and exceptional meals with local caught seafood! World definitely go again! One bonus is that with the local captain we were able to visit maritime reserves on the barrier reef that we would not be able to visit with a bareboat charter!

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Dave L.
    Reviewed Jun 14, 2025 (5)

    Very easy and good communication. Dock team was all over any issue we needed addressed

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Darrell S.
    Reviewed Jun 12, 2025 (5)

    Everything operated smoothly both on and off the boat

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Matt C.
    Reviewed Jun 3, 2025

    The trip was great….Moorings Company provided excellent service, both on land and sea.

  • Glenn D.
    Reviewed May 26, 2025 (5)

    Best operation out there. Nice folks, good yachts, great sailing territory (BVI).

    Service
    4
    Crusing area
    5
    Comfort
    5
  • Copeland G.
    Reviewed Apr 28, 2025 (4)

    Great customer service. Friendly and knowledgeable staff

    Service
    4
    Crusing area
    4
    Comfort
    4
  • Robert M.
    Reviewed Apr 6, 2025 (5)

    Romano & Silvia were absolutely amazing and made our honeymoon so memorable. This was our first trip with The Moorings and we had such an incredible time… We cannot wait to come back. Romano knew the area very well, and took us to various different islands to showcase the beauty of the BVI. Silvia provided delicious meals throughout our stay – It’s truly impressive that she can cook such great meals in a remote location. Their joint attention to detail allowed us to truly sit back, relax and enjoy the atmosphere, the boat and each other. We will be happy to return to the Moorings, with friends or ourselves, and hope to have Romano and Silvia as our crew.

    PS: Romano makes the best piña colada in all of the Caribbean.

    Service
    5
    Crusing area
    4
    Comfort
    5
  • Miles V.
    Reviewed Apr 6, 2025 (5)

    Pascal was amazing. Could not ask for a better experience briefing. He went above and beyond. The yacht performed perfectly. Everything worked as promised. Credit to the maintenance crew.

    Service
    5
    Crusing area
    4
    Comfort
    5

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Showing: 100 of 620 Reviews
  • 434benz
    Reviewed Apr 25, 2026 (5)

    We had a 5 day cruise in the BVI with the Moorings, and it was just the absolute best! Our captain George and chef Coops were both amazing! Both of them really went above and beyond to make sure we had an excellent time. Coops’ food was delicious and honestly better than I would have even expected, and George did an admirable job navigating what were somewhat rough seas during a storm. The boat was kept in clean and sharp condition the entire time. I certainly couldn’t recommend them enough!

  • jwebstera
    Reviewed Apr 25, 2026 (5)

    Briteny and her team made our family vacation incredible. Great customer service for anything we needed. Would charter with them again for sure

  • 265JL265
    Reviewed Apr 23, 2026 (5)

    Just completed five nights with George and Coops on the Funky Miracle. George captained the boat amazingly through good weather and bad. He worked hard to ensure everyone had a fulfilling and safe time. His sense of adventure matched our own. At sunset, his creativity was in full form as he would create a specialty drink each evening to add to the fun. He honored our every whim! (Ask George about the kneeboard) Coops prepared meals for us and helped George in every way. Coops went above and beyond and our meals were delicious. The presentation made us feel like we were in a big city restaurant! Everything we specifically requested was taken care of. The sunset charcuterie became a favorite and her professionalism and empathy endeared her to us. Coops was awesome, knew the boat inside and out and was a true professional. What a wonderful crew!!! Can’t imagine the trip without them.

  • AmyW213
    Reviewed Apr 19, 2026 (5)

    We had an excellent trip with four couples on our crewed BVI charter with The Moorings Company. Our Captain, Francesco was an experienced sailor and made us feel very safe. He choose wonderful places to share with us thru the BVI and had great recommendations for restaurants and special spots along the way. Our Chef, Nika was an excellent cook and made unbelievably delicious meals for us. She was extremely accommodating to special diets as well. Our crew was friendly and made our experience a fun, safe adventure.

  • Birdman999
    Reviewed Apr 19, 2026 (5)

    Seas the Day with captain Andy and Chef Linzi is a fantastic way to take a first class vacation. The boat and the crew were first rate. Highly recommend.

  • A284UPjohnc
    Reviewed Apr 19, 2026 (5)

    Everything exceeded our expectations! Captain Andy and Chef Linzi made everything a trip of a lifetime! Captain Andy included us in making the itinerary that were exactly what we were looking for! Chef Linzi was an absolutely accomplished chef that kept us looking forward to every meal! They are quite a team and we were lucky to have them show us around the beautiful British Virgin Islands!!

  • pauladY2823AT
    Reviewed Apr 19, 2026 (5)

    Eight of us guests on the boat, ranging from experienced to first time (and fearful) cruisers). We all had a fabulous time and wouldn’t hesitate to go again. The snorkeling was unbelievable. The views were incredible. Captain Andy is knowledgeable, attentive, and flexible in order to meet the needs and wants of his guests. Chef Linzi’s cooking was outstanding, delicious, and healthy. Captain Andy mans the grill. We all agreed that we would rather eat on board than go anywhere else to eat. They gave us an experience we will never forget. Much thanks to Captain Andy and Chef Linzi.

  • 386jodiel
    Reviewed Apr 19, 2026 (5)

    What a fantastic vacation. So relaxing sailing from island to island. Captain Andy took us to Amazing snorkeling spots and Chef Linz’s meals and evening Nibbles along with the Captains cocktail were amazing g

  • F5307YHdenisek
    Reviewed Apr 19, 2026 (5)

    Great trip to share with friends and family. Captain Andy is very personable and made sure to make it the trip we wanted. He kept us up to date and always included us in the itinerary decision making!
    Linzi is not only a kind person but also a phenomenal chef! We ate VERY well and she made it another highlight of our trip.
    They spoiled us in every way in a beautiful, relaxing location and we very much appreciated it all!!

  • michellelM997UX
    Reviewed Apr 17, 2026 (5)

    We had a fantastic 10 sojourn through the BVI. The boat was wonderful and the crew even more so. Captain Cosy was very capable and friendly. Jan, our chef, prepared us some amazing meals in an incredibly small space. Loved every minute.

  • johneN3289VP
    Reviewed Apr 15, 2026 (5)

    Moorings – A World Class Operation run by people who are skilled & knowledgeable and understand 1st class service!

  • 547oliviag
    Reviewed Apr 14, 2026 (5)

    Captain Andy & Chef Linzi were an incredible duo who provided my family and me with truly superb service. They are both so personable and delivered a genuine 5-star experience from start to finish.

    Captain Andy crafted the perfect itinerary for our group and was extremely accommodating throughout the entire trip. Chef Linzi not only prepared the most amazing meals—so good that many days we didn’t even want to leave the boat—but also kept everything impeccably clean and organized. Managing a group of 10 on a boat that size is no small feat, and she handled it effortlessly.

    Together, they created such a relaxing, fun, and seamless experience for our family. Having done a similar trip in the past without a captain and chef, I can confidently say I would never go back to doing it any other way.

    As Captain Andy said on day one, he hoped the week would feel like 2–3 weeks—and somehow, it really did. Every aspect of this charter was a 10/10: Andy’s sailing expertise and knowledge, Linzi’s incredible food (especially her cocktail hour nibbles—an 11/10!), the cleanliness of the boat, and the overall atmosphere and vibe.

    We have a strong feeling our group will absolutely be back to sail again with Captain Andy & Chef Linzi.

  • F9142NOpattyb
    Reviewed Apr 14, 2026 (4)

    The boat was prepped and ready. All of our pre requested food items were already on board. The boat was comfortable for the 8 of us. No problems with the boat. The staff at The Moorings who helped us with the boat were great.
    The front seat staff at check in were not so helpful. Young women at counter acted like she didn’ watt to be boteredered with customers. Otherwise all was good

  • andrewgW1324OP
    Reviewed Apr 13, 2026 (5)

    Captain Andy and Chef Linzi were absolutely incredible—they made every day in the BVIs feel truly special.

    Linzi’s cooking was a standout from start to finish—everything from perfectly done surf and turf to casual favorites like pulled pork sandwiches was unbelievable. Every meal felt thoughtful and elevated, and we were always excited to see what she’d create next. She never missed.

    Andy’s expertise is on another level. From knowing the best spots and getting ahead of the crowds by securing top moorings early in the morning, to understanding the waters and safety in ways others simply don’t—it made the entire trip feel seamless and stress-free. You could tell we were always in the best hands while still having an amazing, fun sailing experience.

    I’d 100% recommend them and would absolutely come back just because of this amazing duo. Easily one of the best vacations we’ve ever had.

  • annebA7564JV
    Reviewed Apr 13, 2026 (5)

    Cannot say enough good things about Captain Andy and Chef Linzi. What a husband-wife team that make the trip unforgettable. Both are easy to get along with and very professional. They made us feel at ease and safe throughout the entire journey. Their intimate knowledge of the area and their recommendations for ‘go-to destinations’ were always spot-on. Loved the way Andy shared nautical tidbits throughout the trip and Linzi’s food was amazing.

    We traveled with my cousin and his family and it is common for each of us to call one another ‘cousin’. Mid-way through the trip, we were addressing Andy and Linzi as ‘Cousin Andy’ and ‘Cousin Linzi’ as our comfort level was so high with them both. Hopeful they will take us up on our offer to come visit us in Cape May, NJ.

  • 239toddf
    Reviewed Apr 13, 2026 (5)

    We’ve bareboat chartered in the BVI many time over many years, starting in the late 1990’s. This time I decided to let someone else be responsible and do all the work, so we chartered a 58′ cat with a captain and a chef. IT WAS HANDS DOWN THE BEST EXPERIENCE OF OUR LIVES! Our captain, Cosy, was exceptionally nice, helpful, attentive and made our requested itinerary work out great. Jan, our chef, made every meal a gourmet experience, tailored to our preferences and beautifully presented. We were blessed with perfect weather and the 10 day blew by. We can’t wait to do this again. GO! You won’t regret it one bit.

  • lindadR5723CS
    Reviewed Apr 12, 2026 (5)

    5 nights cruising with skipper out of Road Town. 4 stateroom 45 foot cat. Novice sailor, and Moorings was excellent at preparing me for the trip. Arranged for snorkel gear that had to be rented. Provisioning the boat for breakfast and lunch was very convenient with Rite Way store in the area, and the Moorings Market and the French Deli on site. The freezer and refrigerator space on the boat was surprisingly ample for all of our needs. We ate breakfast and lunch on the boat, with dinners at restaurants near our mooring site. Food on the islands was quite good but expensive. Our skipper was very qualified and provided some guidance to our excursion but was certainly not a tour guide. Family loved it and hopefully will remember it for a long time.

  • Travel769568
    Reviewed Apr 12, 2026 (5)

    Captain Andy & Chef Linzi made our experience on “Seas The Day” the most memorable and exceptional vacation of our lives. We didn’t have to figure out how to do anything but relax and have fun. Chef Linzi turned our birthday celebration for my husband with banners, homemade cake, and balloons on the boat. When we turned up at the restaurant she had decorated our reserved table, too. Thier cohesive work ethic was above anything I’ve ever experienced, as well. I enjoyed this trip so much and can’t rate it high enough. 10++++++++

  • samanthamV901OS
    Reviewed Apr 11, 2026 (5)

    Our group of 6 (2 grandparents, 2 parents, 2 kids) had an amazing time on our bareboat catamaran charter with a hired skipper. We have been to the BVI before and some of us have chartered with The Moorings so we knew what to expect in general. Life on a boat like this is not luxurious but our catamaran was generally well-outfitted and functioned properly.

    Our captain, Mathieu Martinez, was unquestionably the difference between having a good vacation and having a magical, special experience. Mathieu is simply exceptional in every way. He listened to our goals for the trip (lots of sailing, snorkeling and swimming; going off the beaten path to less-busy locations) and he delivered exactly what we wanted. He is a confident, competent, organized skipper and we felt safe and secure under his guidance. He was also immediately responsive any time we asked a question or contacted him from shore. In addition to doing his job as a skipper so well, Mathieu’s personality and approach to life are refreshing and delightful. He has an incredible sense of humor and delights in learning about others so we had such fun talking with him, sharing stories, and getting to know each other. Mathieu’s care for us made it feel like he was an extension of our family, and he treated my children like they were his little siblings or cousins. Easter fell during our trip and Mathieu swam to shore with filled Easter eggs in a dry bag to hide them on the beach before the kids were awake. His thoughtfulness and willingness to go the extra mile to make a memorable experience for us rendered me speechless. Mathieu is simply the best and anyone who has him as a skipper should consider themselves lucky!

  • robertsU3835CH
    Reviewed Apr 9, 2026 (5)

    Andy & Linzi were fabulous!

    Professional, friendly and exactly the right mix of helpfulness and attentiveness. Food was exceptional and credit goes to Linzi, but Andy’s egg were pretty great too. Now to lose the 3kg that they so helpfully added to my wasteline.

    I would go and again and with them.
    Rob S

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