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Customer Reviews

Customer Reviews

It’s important to us that you always have a great experience with The Moorings. Below is the feedback The Moorings customers have given us from their recent vacations with The Moorings. 

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Showing: 100 of 2146 Reviews
  • David M.
    Reviewed Aug 30, 2025 (5)

    Moorings delivered as advertised. Great experience! Our skipper Marlon knocked it out of the park. He was not only an experienced captain but became part of our family. My grandkids loved him and he was great with them. His network of friends in the BVI made our vacation more memorable and spontaneous the we could have planned. We’re there in the off season and because of Marlon’s connections we had five star lobster dinner at sunset on the beach in Anagoda. We were the only family on the beach and had exceptional personalized service. I can’t say enough good about Captain Marlon.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Michael F.
    Reviewed Aug 29, 2025 (5)

    Nice boat, great support, Laurent at the base is a superstar. Helpful, friendly, knowledgeable. Loved him!

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Jim R.
    Reviewed Aug 28, 2025 (5)

    Our crew (Cosy & Jan) are amazing. The food was delicious, and of course, the sailing was beautiful.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Tanya K.
    Reviewed Aug 23, 2025 (5)

    Our Captian- he was great! Very thoughtful took us to great locations, very knowledgeable and was overall just fantastic!

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Robert A.
    Reviewed Aug 21, 2025 (4)

    Your catamarans are well built for bareboat charter, good support, and consistent experience

    Service
    5
    Crusing area
    4
    Comfort
    5
  • Karen W.
    Reviewed Aug 17, 2025 (5)

    Great customer service!

    Service
    5
    Crusing area
    4
    Comfort
    5
  • Jon P.
    Reviewed Aug 16, 2025 (5)

    Captain George and first mate Vicki provided extraordinary, anticipatory service. I am a very healthy heart transplant patient, (surgery Christmas Day 2024). I was about to run out of a rare, critical transplant medicine. George leveraged his deep relationships throughout Greece, I had my transplant medicine within two hours.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Danielle S.
    Reviewed Aug 16, 2025 (5)

    The staff was incredible and quick. The boat was in great shape and we had an incredible seamless vacation

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Rowdy M.
    Reviewed Aug 15, 2025 (4)

    We’ve been sailing with the moorings since 2002… always enjoyed it !!

    Service
    5
    Crusing area
    4
    Comfort
    4
  • Fabian R.
    Reviewed Aug 14, 2025 (5)

    The crew was absolutely amazing. Andel and Jojo went above and beyond to make sure we were taken care of the entire time.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Richard B.
    Reviewed Aug 8, 2025 (5)

    Well organized trip , boat was fairly new and well equipped and we enjoyed pool , restaurants and showers at Moorings base .

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Eli M.
    Reviewed Aug 4, 2025 (5)

    Wonderful accommodations with fantastic hosts. Great food, great itinerary. We felt very special and taken care of.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Michelle L.
    Reviewed Aug 4, 2025 (5)

    The boat was clean, and all systems worked. The customer service was above average.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Jessica K.
    Reviewed Aug 2, 2025 (5)

    The skipper, Quentin, and the chef, Nadia, were outstanding. They made the experience exciting, educational, comfortable, and fun. Without Quentin and Nadia the experience would have been good, but not the over-the-top outstanding adventure that it was.

    Service
    4
    Crusing area
    5
    Comfort
    5
  • John B.
    Reviewed Jul 31, 2025 (5)

    You made everything easy!

    Service
    4
    Crusing area
    5
    Comfort
    5
  • Michael C.
    Reviewed Jul 31, 2025 (5)

    My favorite type of trip.

    Service
    4
    Crusing area
    5
    Comfort
    4
  • David C.
    Reviewed Jul 30, 2025 (5)

    Everything was exactly as described and pictured. The boat was clean and in great shape. We had everything on board that we needed. The chart briefing and walk through were very informative and I had all the information I needed for a great trip. Any questions I had were quickly answered.

    Service
    5
    Crusing area
    5
    Comfort
    4
  • Stephen H.
    Reviewed Jul 27, 2025 (5)

    You all do a great job. This trip is a fantastic family vacation.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Kevin J S.
    Reviewed Jul 27, 2025 (5)

    Boats were great. The staff was super friendly and incredibly helpful

    Service
    4
    Crusing area
    5
    Comfort
    5
  • Mike H.
    Reviewed Jul 26, 2025 (5)

    This was our first time chartering a catamaran for an extended amount of time. Every step of the way was first class and our time on the water was so far beyond our expectations. Our captain Rico Vivier was the absolute perfect match for us! He made our trip extra special showing us locations we only dreamed of! So many incredible beaches and snorkeling locations. It was truly a great experience and can’t wait to come back!

    Service
    5
    Crusing area
    5
    Comfort
    5

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Showing: 100 of 635 Reviews
  • Q6924VCjohnb
    Reviewed May 10, 2026 (5)

    We planned this trip well in advance, as this was our 39th year of our “adventure club” – 4 professionals (MDs and Ph.Ds) getting together once a year to do something “adventurous”. The weather was perfect, the water was smooth, and the sailing was fine. We hit 5 islands in five days and mostly used the Boaty balls for overnight. I planned the meals and ordered the food items (except meat), and the boat was stocked when we checked in. The Moorings people were really great and we would definitely do this again!

  • jennahI3464AM
    Reviewed May 10, 2026 (5)

    We rented a 46’ power catamaran for a week with our family of 6, including kids ages 6 and 8. The boat was great, the weather was close to perfect and our trip was unforgettable – and one of the most memorable parts of the week was for sure captain Darko! He made our trip so extra special and was extremely patient, professional, fun, full of great information and stories, safe and wildly talented at docking in the smallest spaces I never would have thought possible! Captain Darko was really flexible and did his best to make an itinerary that got us everywhere we wanted to go in the safest and most efficient and weather-appropriate route possible. We really could not have asked for a better experience, in very large part thanks to captain Darko! He made everyone feel like a part of his crew and took extra care and time to make the kids feel like they were superstar helpers. 10/10 recommend!

  • BoardingPass284034
    Reviewed May 9, 2026 (5)

    This was my first charter so I don’t have anything to compare to, but Romano and Silvia made us feel at home in their home. I think we had a typical route with stops at Norman Island, Peter Island, Copper Island, Virgin Gorda, Anegada, and Jost Van Dyke.

    My favorite island was Anegada where we rented Mokes, ate lobster, stopped at some great beach bars, then went snorkeling along the reef.

    Other highlights were The Baths, Bitter End and Saba Rock, I had a Painkiller at every bar, including Soggy Dollar.

  • bobsO606BD
    Reviewed May 8, 2026 (5)

    We chartered a 4200 Catamaran out of the Moorings base in Tortola. This was our 27th sailing trip through the Moorings, and as has been our experience in the past, everything was A+. The boat was well prepared, provisioned, and ready for Charter. We would not consider chartering with anyone else. Additionally, Boatyball has my highest rating of taking care of their sailors. A great combination, and we have already booked our 28th trip for next spring.

  • 340treyr
    Reviewed May 7, 2026 (5)

    The team at Agana is wonderful. Very supportive and flexible. They ensured our adventure was a success. Mirna was particularly helpful, ensuring we had reservations at our first stop and being flexible on our return. She went the extra mile to make the trip wonderful! Thank you, we will be back!

  • erinmurphy8
    Reviewed May 3, 2026 (5)

    My friends and I had the most wonderful 5 nights aboard the Maggie Sea II with Romano and Silvia. They were incredible hosts. The boat was in great shape, the food was amazing, and they clearly took pride in giving us a great customer experience on all levels. They are both great people, fun and kind, very knowledgeable about the islands, and curated a great trip for us based on our preferences. We hope to be back and see them again soon!

  • 739danyac
    Reviewed Apr 29, 2026 (5)

    We had the best experience with Cozy and Jan on Happy Endings! This was our 3rd year with them! We stayed 6 days and lived every minute! Jan’s food is far better than any restaurants around the islands!

  • geoffdY7288KV
    Reviewed Apr 29, 2026 (5)

    This was the best vacation I’ve ever experienced. Beautiful scenery and very relaxing. Highly recommend the services of Captain Marin! Marin set a wonderful itinerary where we an le to experience all the best spots of the BVI. Totally OUTRAGEOUS customer service!

  • F1869WGrichh
    Reviewed Apr 28, 2026 (5)

    We had so much fun the first time, we just had to go again! This was our second trip with Captain Andy and Chef Linzi. We did not think it was possible that the second time was better than the first – but it was! We took our children ages 26,24 and 22 and had the best family vacation in ten years. Perfectly cooked meals, coffee ready when you wake up, signature cocktails before dinner and probably ther best chef in all of the BVI. That is what you get when you travel with Captain Andy and Chef Linzi. Captain Andy found some great out of the ways bays to anchor with small little bars with lots of character, amazing snorkelling and daily chart briefings where you always learned something. So much fun, safe, relaxing and outstanding trip. Who is better in the BVI than Captain Andy and Chef Linzi? NOBODY!

  • heatherhB817RH
    Reviewed Apr 27, 2026 (5)

    This was our second trip on Seas the Day with Chef Linzi and Captain Andy. We did not think they could beat our first trip, but they did! This time we took our children, ages 26,24, and 22 and had the best family vacation in ten years. Every day was an adventure. Who wouldn’t want an incredible breakfast to start your day, great sailing, small little out of the way bars with character and the best dinner in the BVI. Daily briefings on where we were going, little factoids about charting and just so much fun, everytime we dropped anchor. If you are ever thinking about cruising the BVI, stop thinking just do it and ask for Captian Andy and Chef Linzi.

  • 772alixg
    Reviewed Apr 27, 2026 (5)

    Lovely, well appointed boat. Only 2 issues noted: drawer under stove would not lock and in rough seas it tended to crash out. The grill was hard to use and didn’t get very hot. Otherwise the boat was in excellent condition and was well supplied. Sadly the weather was pretty rough but we were all experienced sailors so nobody got sick. We really enjoyed getting back to the Abacos

  • jmL7880RQ
    Reviewed Apr 27, 2026 (4)

    We booked our catamaran and captain through The Moorings in Tortola.
    Our captain was excellent, his supporting staff, reception, boat repair and provisioning, not so great. The captain that was assigned to our boat was a No Show. Luckily his last minute replacement was exceptional! The woman at the front desk (with the large red glasses) really shouldn’t be in a customer service role. Not helpful and not friendly. As a result we left a day later without a functional water maker or grill. Once away from the dock, we enjoyed our boat, our captain and the beautiful Islands. If you bring children, be sure they are swimmers, they will love it.

  • LoveTravel106791
    Reviewed Apr 26, 2026 (5)

    The trip was a 8 day catamaran sail around BVI.

    The best part of the trip was the marvelous Captain Matthieu Martinez. He took such good care of us, so kind, helpful and knowledgable. He is a great asset as a Captain.

    The boat is very comfortable, spacious and well appointed. Beds seem smaller than advertised, but still substantial for a boat. I had a forward, smaller cabin.

    The cabins in the bow end of the boat are quite noisy when the air conditioner, generator &/or water maker are running. I would recommend bringing noise canceling air pods.

  • 831abigailn
    Reviewed Apr 26, 2026 (5)

    Romano and Silvia far exceeded any expectations I had for the charter. The boat was clean, in great condition, and guidelines for safety were clear. Romano communicated effectively and was knowledgeable about weather, sea conditions, and what stops to prioritize. Silvia’s cooking was top notch. She was thoughtful in her planning; making sure to accommodate our group preferences. Not only were the meals timely and wonderful, the presentation was beautiful. I would recommend The Mooring over and over, with ultimate praise to Romano and Silvia.

  • Duqu3sne
    Reviewed Apr 25, 2026 (5)

    Our crewed sailing charter with the Moorings in the BVIs was everything we had dreamed of. Captain Lucy Rees and chef/first mate Mark made it the perfect vacation. The crew were expert sailors, very knowledgeable about the locations and made everything enjoyable and effortless for us. I give this pair my utmost recommendation.

  • 434benz
    Reviewed Apr 25, 2026 (5)

    We had a 5 day cruise in the BVI with the Moorings, and it was just the absolute best! Our captain George and chef Coops were both amazing! Both of them really went above and beyond to make sure we had an excellent time. Coops’ food was delicious and honestly better than I would have even expected, and George did an admirable job navigating what were somewhat rough seas during a storm. The boat was kept in clean and sharp condition the entire time. I certainly couldn’t recommend them enough!

  • jwebstera
    Reviewed Apr 25, 2026 (5)

    Briteny and her team made our family vacation incredible. Great customer service for anything we needed. Would charter with them again for sure

  • 265JL265
    Reviewed Apr 23, 2026 (5)

    Just completed five nights with George and Coops on the Funky Miracle. George captained the boat amazingly through good weather and bad. He worked hard to ensure everyone had a fulfilling and safe time. His sense of adventure matched our own. At sunset, his creativity was in full form as he would create a specialty drink each evening to add to the fun. He honored our every whim! (Ask George about the kneeboard) Coops prepared meals for us and helped George in every way. Coops went above and beyond and our meals were delicious. The presentation made us feel like we were in a big city restaurant! Everything we specifically requested was taken care of. The sunset charcuterie became a favorite and her professionalism and empathy endeared her to us. Coops was awesome, knew the boat inside and out and was a true professional. What a wonderful crew!!! Can’t imagine the trip without them.

  • AmyW213
    Reviewed Apr 19, 2026 (5)

    We had an excellent trip with four couples on our crewed BVI charter with The Moorings Company. Our Captain, Francesco was an experienced sailor and made us feel very safe. He choose wonderful places to share with us thru the BVI and had great recommendations for restaurants and special spots along the way. Our Chef, Nika was an excellent cook and made unbelievably delicious meals for us. She was extremely accommodating to special diets as well. Our crew was friendly and made our experience a fun, safe adventure.

  • Birdman999
    Reviewed Apr 19, 2026 (5)

    Seas the Day with captain Andy and Chef Linzi is a fantastic way to take a first class vacation. The boat and the crew were first rate. Highly recommend.

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