Customer Reviews

Excellent service and expeditious resolution of issues with the boat.

Although the marina seemed to be short-staffed resulting in a delayed departure time all the staff seemed to bend over backwards to address outstanding issues and meet last-minute requests from us. The boat itself was nice and clean. Issues that popped up during the cruise were addressed in a timely manner according to the circumstances.

Richard and Shannon Hallett truly made the trip exceptional. I can’t imagine doing a trip like this again without them as the crew.

This is our 3rd time with The Moorings and although a couple issues set us back 4 hours starting our charter Oliver and his team got us moving as soon as the bugs were sprayed.

Service

Most things were good see my report on departure form

Excellent boat and staff, couldn’t be happier

The boat was fabulous as was the staff who took care of us. Almost everything was perfect!

Great experience! Captain George was amazing, leaned a lot from him. The boat was in good order, although water on board was questionable given how long the boat had sat in 2020. There was a 1.5 hour delay in arrival which sounds like it could have been avoided. All in all, great trip, will charter again!

Great service, and boat was in great shape this time.

Have sailed with you many times in the past.

The staff is super friendly and helpful, and the boats are clean and well maintained. We had a great trip and look forward to sailing with you again!

So helpful with all the questions from the initial reservation up to arrival and especially during Covid. The boat was clean and everything was as advertised.

Boats are always clean and well maintained.

Great reliable service from arrival to deaparture

Fantastic staff at Moorings in USVI. Cornelius was always available and promptly handled any issues. Meli was very nice and made us feel at home. The rest of the staff were very helpful in provisioning, bags, etc. The office is very comfortable and the harbor itself is one of the nicest I have seen. We had a fantastic time!

Nice boat, great crew, easy booking and paperwork

Excellent product with just a few minor glitches

great location, organized staff, awesome boats

This is our 2nd time with the Moorings and we truly enjoy the experience cruising the BVIs. We reserved a 1-3yo PowerCat this time and we had zero issues. The boat performed beautifully and we couldn’t have had a better trip! Thank you Moorings.