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Customer Reviews

Customer Reviews

It’s important to us that you always have a great experience with The Moorings. Below is the feedback The Moorings customers have given us from their recent vacations with The Moorings. 

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Showing: 200 of 2103 Reviews
  • Lisa Z.
    Reviewed Jan 25, 2025 (5)

    Services ashore and tech assistance was excellent. Boat was in great shape.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • William E.
    Reviewed Jan 25, 2025 (5)

    Service and responsiveness are excellent, and I felt confident that if issues arose, Moorings would do their best to help

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Monica P.
    Reviewed Jan 21, 2025 (5)

    Everyone was extremely friendly and helpful. The booking process was easy and website easy to navigate.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Peter W.
    Reviewed Jan 21, 2025 (5)

    The moorings is well prepared to support your on water BVI adventure. The staff is friendly and accommodating and the vessels provided are in top shape, clean and very capable even in the rough waters and winds of January.

    Service
    5
    Crusing area
    5
    Comfort
    4
  • William O.
    Reviewed Jan 21, 2025 (5)

    Outstanding service and facilities at the BVI base are impressive!

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Sari M.
    Reviewed Jan 19, 2025 (5)

    From booking until debarking out yacht everything was done perfectly. We were greeting and transferred at the airport, the boat The Wasted Seamen- was spotless and perfect for the three couples in our group. The crew made it even better! Francisco the caption was knowledgeable, worked hard to understand our “vibe”, catered to what we like and was extremely safety conscious. Several of our group (most) had never chartered and did not know what to expect. Nika our chef was amazing. Each meal was near perfect, quantities abundant, food delicious and the presentation was gorgeous! Truly everything about the trip exceeded expectations!

    Service
    5
    Crusing area
    5
    Comfort
    5
  • William B.
    Reviewed Jan 19, 2025 (5)

    Of all the companies I have used, moorings has been the best

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Lance L.
    Reviewed Jan 19, 2025 (5)

    We enjoyed every aspect of our charter. Our crew (Calvin Le Roux and Kaite Hopwood) are exceptional.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Nicholas B.
    Reviewed Jan 18, 2025 (5)

    Boat was immaculately prepared. Everything worked as designed. Base manager Charlene could not have been more welcoming or efficient.

    Service
    5
    Crusing area
    5
    Comfort
    4
  • John M.
    Reviewed Jan 18, 2025 (5)

    This was the best vacation we have ever been on. The islands had so much variety and the boat was excellent. The Moorings staff was amazing and made the entire process easy.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Christopher D.
    Reviewed Jan 18, 2025 (5)

    Great boat, Great customer support

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Kyle H.
    Reviewed Jan 17, 2025 (4)

    The chart briefing by Alcid was excellent and helped us optimize our itinerary, taking the check-ins and weather forecasts into account. Very detailed description of best anchorages made the trip more enjoyable.

    Service
    4
    Crusing area
    4
    Comfort
    5
  • Debra F.
    Reviewed Jan 17, 2025 (5)

    The ‘base lodge’ and set up offers many options, staff is very attentive, our boat was really well maintained and in great working order

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Stephanie R.
    Reviewed Jan 17, 2025 (5)

    This is our second time using Moorings, and both times it was a great experience!

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Willet W.
    Reviewed Jan 17, 2025 (5)

    Solid, easy to use boat. Helpful staff. Easy in-out of base.

    Service
    5
    Crusing area
    4
    Comfort
    4
  • Rex L.
    Reviewed Jan 16, 2025 (5)

    New vessel, delightful staff, great pricing… another sailing voyage of a lifetime!

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Fleet S.
    Reviewed Jan 15, 2025 (5)

    The facilities were exceptionally clean, the staff was responsive and courteous, our boat and crew were fantastic.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Francis P.
    Reviewed Jan 15, 2025 (4)

    Customer service, great fleet

    Service
    4
    Crusing area
    5
    Comfort
    5
  • Peter J.
    Reviewed Jan 12, 2025 (5)

    Friendly staff, clean marina base and well equipped boats

    Service
    5
    Crusing area
    5
    Comfort
    4
  • Zane R.
    Reviewed Jan 12, 2025 (5)

    Great yachts, great destinations, and even better customer service. Especially in Abacos

    Service
    5
    Crusing area
    5
    Comfort
    5

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Showing: 200 of 620 Reviews
  • garyb0v
    Reviewed Jan 29, 2026 (5)

    Our entire family said that the trip exceeded expectations. We are working on finding another time to go back again. This is the trip of a life time, or two… or many more!

  • WebsterUk
    Reviewed Jan 29, 2026 (5)

    We’ve chartered with The Moorings many times and each time has been excellent .
    From friendly efficient booking in the UK to prompt engineering back up when chartering we’ve never had a problem
    All the boats are in good condition and well maintained , service and welcome at the BVI base are exemplary and the cruising area is fantastic
    Would highly recommend

  • 814marcusp
    Reviewed Jan 28, 2026 (5)

    Really enjoyable experience. The Moorings provide a good service and the BVIs are a great sailing area – we all absolutely loved it!

  • F742UGmichaelf
    Reviewed Jan 27, 2026 (5)

    We just got back from an amazing week sailing the BVIs on a catamaran! Captain Laura was at the helm and she was fantastic! We hit all the highlights: Tortola, Jost Van Dyke, and more. If you’re thinking of a BVI trip, I can’t recommend it enough, especially with a skipper like Laura who made it all feel effortless. Thank you!

  • 80kristenf
    Reviewed Jan 27, 2026 (5)

    We had the best time on our sailing trip. An unexpected highlight was our captain Laura! Wow – just superb! She expertly planned our itinerary based on our interests and sailing conditions. She secured mooring balls at all the most popular spots! And she proactively made dinner reservations for us at the best dinner spots. She was detailed-oriented and expert on the seas. Her laid back personality was non-intrusive and she adapted seamlessly to our humor and quips! What a delight! 5/5 stars! Would hire her gain in a heartbeat.

  • timothyhD2717UC
    Reviewed Jan 26, 2026 (5)

    From arrival at Reception to off the dock in less than 2 hours with the same efficiency upon return. In addition, nothing on the boat gave us undue grief – that’s unusual! As with most charters, you get what you pay for – good trip. Moorings, thanks for being prepared.

  • B2140RPashleyw
    Reviewed Jan 26, 2026 (5)

    The 45’L catamaran was very comfortable. The front seating and the top deck seating made for a spacious and comfortable week. Everything was in great working condition. My only warning for guests is to do your own provisioning. We used the Moorings online service thinking it would save time, but not only did it cost a considerably higher price, almost half of our items were not in stock. And to make matters worse, we were charged for most of those and had to call the store and go to the store three or four times to rectify the situation. I highly recommend taking a taxi to the store and buy your own goods. This service was really bad and took lots of fun out of my week.

  • Trail29712260751
    Reviewed Jan 26, 2026 (5)

    We had an outstanding time. It was an amazing vacation from the Baths, Soggy Dollar, Foxy’s, Willie Ts, snorkeling at the caves and the views were just amazing!

  • ashleydN5962YV
    Reviewed Jan 25, 2026 (5)

    Captain Andy and Chef Linzi provided the most amazing week we could have asked for. Chef Linzi’s meals were amazing and felt farm to table. Our personal favorite was the daily nibbles served with a signature cocktail at sunset. Captain Andy was friendly, knowledgeable, and made sure everyone felt safe while still having fun. Highly recommend this trip to anyone looking for a fun and memorable experience!

  • angelarZ5624RQ
    Reviewed Jan 25, 2026 (5)

    We had the pleasure of sailing with Captain Andy and his wife, Linzi. From the beginning of the charter until the last day, everything was perfectly planned out. We sailed to all of the British Virgin Islands destinations that we requested, and also had some amazing surprise destinations! Every day truly was better than the last.

    Andy is very experienced and has been on “Seas the Day” for 5 years. He takes care of the boat so well, it pretty much looks like a new vessel. Linzi is an excellent chef. We enjoyed every meal that she made for us. She also made some gluten free options to accommodate everyone. The evening appetizers “nibbles” and drink around sunset every day was something we all looked forward to. Andy and Linzi kept the boat very tidy and clean.

    The 4th bedroom is a little small but otherwise, we were able to fit four couples pretty comfortably. There are a lot of outdoor areas to hang out as well which is perfect for the BVI’s 80 degree weather!

    Overall, Andy and Linzi were friendly and fun, and they made the experience unforgettable and enjoyable!

  • 616kateh
    Reviewed Jan 25, 2026 (5)

    This was our second time with Moorings BVI and we were left wishing for more time on the boat! Captain Andy and Chef Linzi are phenomenal and made sure our trip was filled with many memories! Chef Linzi went above and beyond to make sure she knew of our needs and dietary restrictions were met with every meal on board. Captain Andy was knowledgeable and allowed time for our group to learn about sailing and life in the BVIs. We look forward to visiting again soon and highly recommend Captain Andy and Chef Linzi for your BVI adventure!

  • 39calliem
    Reviewed Jan 25, 2026 (5)

    We just finished a seven day journey on Seas the Day. Captain Andy and Chef Linzi truly made the week remarkable. This was our first trip to the BVIs so we didn’t know exactly what all we wanted to see. Captain Andy is so well traveled through the area that his recommendations were detailed allowing us to pick and choose our own experiences. We always had great mooring positions, great travel arrangements at each stop, and spot on recommendations on restaurants. While on board Seas the Day we didn’t want for anything. Andy and Linzis service is first class. Linzi is a wiz in the kitchen and makes you wonder how she accomplishes each delicious meal from a ships galley. Her evening nibbles and the captain’s drink of the day are a welcome pre dinner treat. Our favorite part of each day were Captain Andy’s briefings where you learn where you are headed the next day. They are an accomplished crew that certainly allowed us to seize each day. Highly recommend Moorings and specifically Captain Andy and Chef Linzi. We can’t thank them enough for an unforgettable week!

  • lancelX6155QP
    Reviewed Jan 22, 2026 (5)

    Captain Andy and Chef Linzi provided us with a wonderful experience during our time on Seas the Day. Captain Andy’s “chart chats” were interesting and informative. Chef Linzi’s afternoon “nibbles” always hit the spot. Highly recommend booking them for your BVI Caribbean get-away.

  • U6241XDdebrac
    Reviewed Jan 22, 2026 (5)

    Beautiful new boat and excellent staff. Steep learning curve for anchoring and reserving a Mooring Ball, don’t expect to grab a first come first serve mooring in the afternoon, and register and use that BoatyBall App like you are booking a concert ticket at 6:59AM. Best vacation ever, so glad we used The Moorings.

  • dacow
    Reviewed Jan 22, 2026 (5)

    Fantastic experience one again with the Moorings, this time with Captain Any and Linzi. Simply can’t put it into words. The stunning BVI is literally everything you need but they made perfection even better!

    You simply have to experience it yourself. Just trust me on this one folks!

  • andrewwG1442QW
    Reviewed Jan 22, 2026 (5)

    We had a Beneteau 43 for 9 days. Boat in good condition, fully equipped and ready to go. Chart briefing was useful. Great wind 90% of the week. Fears about finding suitable moorings balls were unfounded. Our second time here.

  • CANADIANOntario
    Reviewed Jan 22, 2026 (5)

    Been coming to the Moorings for years and this year service was at its best 🙂 Did a charter in Greece last Oct they only have to look after about a dozen boats and they were on the ball but this year in Tortolla we didn’t have to wait for anybody 🙂 Job well done.

  • Lordbootle
    Reviewed Jan 22, 2026 (5)

    An amazing 2 week family holiday in a beautiful place on an awesome boat! All 5 of us (myself & wife, daughter, father & cousin) rated it as faultless and one of the best.
    Arrival, check-in was friendly, quick and hassle free with a welcome rum punch helping! The boat was jaw-dropping, a 50 foot party palace with so much room to gather as a family, chill by yourself or relax in comfort as the scenery glided by. Loads of space, walk-in wet rooms, comfy beds, air-con, wifi that works, water maker, it had it all. The briefing was great by the super friendly Cpt Libert who was also on hand to answer any questions throughout the holiday. The boat was so easy to sail, with all the controls coming back to the helm. I was able to single-handed sail with ease. We sailed every day with consistent 10-15 knot winds and average speeds of 6/7 kts. Mooring was a breeze, picking up mooring balls, with the twin engines meaning you can control the boat so easily. We did have a few mechanical issues, but both were quickly resolved with a call to the tech team who magically appeared and fixed the problem (Big thanks to Ryan & Lushan!). Bringing the boat back was a brezze with the dockmaster helping us out and Tadak doing the post-brief to make sure everything was OK.
    The BVI is such a perfect place to charter with so many cool places to explore, the beautiful scenery, friendly people and first class sailing. Get yourself booked in, you won’t regret it.

  • 812rodp
    Reviewed Jan 21, 2026 (5)

    This was an epic adventure with good friends and the charter with Moorings kicked our experience off the charts! The staff are extremely well prepared, organized and friendly. They have this process down to a science. Our catamaran was clean, organized and well appointed. **The only thing that I would recommend as an improvement is having a simple “Charter Manual” on board with visuals that covers the basics like, operating the switch panel, lighting the stove, where things are located, etc. While our pre-sailing meeting covered these, it’s easy to forget those details. We will be doing this again and will be using Moorings!

  • stevebJ8453DF
    Reviewed Jan 21, 2026 (5)

    The Moorings at Marsh Harbour was great. A very easy place to stay and provision for your bareboat charter in the Abaco Sea!

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