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Customer Reviews

Customer Reviews

It’s important to us that you always have a great experience with The Moorings. Below is the feedback The Moorings customers have given us from their recent vacations with The Moorings. 

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Showing: 180 of 2103 Reviews
  • Sloan Kimball I.
    Reviewed Feb 17, 2025 (5)

    Very professional staff and boats that work.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Kelly W.
    Reviewed Feb 15, 2025 (5)

    Excellent service and orientations. Yacht in great condition and operated without issues.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Mitch B.
    Reviewed Feb 12, 2025 (4)

    The entire experience was easy and well executed. The boat was in excellent condition. Had a great vacation

    Service
    5
    Crusing area
    4
    Comfort
    5
  • Susan M.
    Reviewed Feb 10, 2025 (5)

    Michael Nelson was our skipper and we are THANKFUL for all his care, knowledge, flexibility, friendliness and a perfect match for our sailing trip from Grenada to Bequia and back. With his guidance, exceptional experience and local perspective, we were able to see and do all that we had planned and it was all beautiful!! Also, Queenisha had everything ready for us, answered all our questions and shared tips for around the marina. Thanks again for an amazing trip and vacation.

    Service
    5
    Crusing area
    5
    Comfort
    4
  • Craig M.
    Reviewed Feb 9, 2025 (5)

    great boat that made its own water!

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Teresa R.
    Reviewed Feb 9, 2025 (5)

    The chartering process and all of the staff we worked with were very knowledgeable and responsive.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Kevin M.
    Reviewed Feb 9, 2025 (5)

    Initial planning and customer service (Amanda Kurland was beyond helpful), quality and quantity of boat selections in Tortola, the Moorings compound in Roadtown, the overall sailing experience, the briefing and ease of getting the charter started, and (most of the charter experience) the support and communication from the Moorings in Roadtown.

    Service
    3
    Crusing area
    5
    Comfort
    5
  • Keith W.
    Reviewed Feb 8, 2025 (5)

    The boat was fitted out well and everything worked properly. BVI is a great location for a charter. The “friendly skipper” option was very helpful

    Service
    4
    Crusing area
    5
    Comfort
    5
  • John L.
    Reviewed Feb 8, 2025 (5)

    The whole experience was great! 😊 customer service was tremendous

    Service
    5
    Crusing area
    4
    Comfort
    5
  • Jonathan G.
    Reviewed Feb 8, 2025 (5)

    Our Captain and Chef were fabulous and made the experience the best possible

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Kuen L.
    Reviewed Feb 6, 2025 (5)

    Wayne and Kathy were amazing crew! The meals were outstanding and we felt very safe in their care.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Maureen G.
    Reviewed Feb 2, 2025 (5)

    Kevin(Jamba) was our Captain. HE made our trip. The attention to detail taking care of every member of my family, 10 of us ranging in age 2 -76, was unmatched. I am sincere in saying HE took our trip from what would have been a very nice vacation to the most fabulous trip we have ever taken.
    It will be hard to top this one and will definitely request our new family member, Jamba, to Captain for us again.

    Service
    4
    Crusing area
    5
    Comfort
    4
  • Phillip N.
    Reviewed Jan 31, 2025 (5)

    Boats are well maintained and the staff is wonderful

    Service
    5
    Crusing area
    4
    Comfort
    5
  • Julien W.
    Reviewed Jan 30, 2025 (5)

    Because EVERYTHING was better than expected!! The crew! The skippers! The staff on the base! Every single boat was in great shape! I had a blast for my 40th birthday with 4 boats with 4 couples on each both!!! THANK YOU THANK YOU THAAAAANK YOU!!!
    Special thanks to Renee for helping me arrange every single detail! And for Radge for beeing more than a Skipper!!! thank you guys!

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Charles R.
    Reviewed Jan 30, 2025 (5)

    The vessels are beautifully maintained and the crew is wonderful. Always a 10 out of 10 experience.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Marcus L.
    Reviewed Jan 28, 2025 (5)

    The process has been super easy and the boats are always new and clean.

    Service
    4
    Crusing area
    5
    Comfort
    3
  • Joe L.
    Reviewed Jan 27, 2025 (5)

    We have been on numerous Moorings charters over the years. We probably enjoyed this one the most due to our Captain, Paul Gaetan. His skill set and knowledge of the area was exceptional (I am a sailor myself), and most importantly, Paul is a lovely person and always makes sure his guests are happy.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • William T.
    Reviewed Jan 27, 2025 (5)

    Good boat
    Good staff
    Easy in
    Easy out
    Top notch.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Stanley D.
    Reviewed Jan 26, 2025 (5)

    Very well organized, clean marina and boats, friendly and helpful staff.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Marcy M.
    Reviewed Jan 26, 2025 (5)

    We had such a wonderful and stress free time!

    Service
    5
    Crusing area
    5
    Comfort
    5

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Showing: 180 of 633 Reviews
  • nigelcU5290VJ
    Reviewed Feb 20, 2026 (5)

    We have experienced 10 days of absolute paradise sailing around the British Virgin Islands aboard the Maggie Sea II with Captain Romano and chef extraordinaire Sylvia. To say the voyage was idyllic and perfect is almost an understatement. Romano organized all of our fun activities including sailing time onboard. The boat was in pristine condition and it was an absolute pleasure to call it our home. Sylvia’s planning, provisioning and outstanding meal preparation was fully appreciated as it accommodated all of our food preferences.
    One of our most memorable family holidays ever!

  • robcF5968YE
    Reviewed Feb 19, 2026 (5)

    The Moorings staff was polite, attentive, and accommodating. The BVI base has excellent facilities. our group sailed for five days and wished we had booked a longer sail.

  • Curious36085996702
    Reviewed Feb 19, 2026 (5)

    Went out for a week with our friends on a 4200 catamaran. Had such a great time. Highly recommended to do. A great way to see the BVI. We hired a captain as well, and couldn’t have gone better. Stacey was great! Took the time to show us cool spots to moor up for a bit of snorkeling and scuba diving. She had good input as to which islands to see, and we got on some cool tours because of her knowledge. I am sure moorings has all very good captains, but if you get a chance to book one I would highly recommend Stacey. The whole moorings process was seamless, very good people to deal with.

  • johannesbernbeck
    Reviewed Feb 19, 2026 (5)

    This is an awesome sailing base with great staff. Dee did a very good chart briefing the day before our charter. Then we got on our 46′ leopard catamaran and had a great week cruising Abacos. There was very good support throughout the trip. Our boat was in excellent condition. Upon return we were able to use the sailing base amenities including the clean showers and restroom facilities as well as the beautiful pool-bar area. I 100% recommend this location for a charter.

  • Rejuvination
    Reviewed Feb 17, 2026 (5)

    Had a Great experience with Moorings from the time of booking with agent Becky, to support and emails from Moorings.All questions answered, Moorings base is impressive in BVI ,boat briefing,and friendly staff.

  • joehR212HK
    Reviewed Feb 16, 2026 (5)

    Excellent experience from beginning to end! Booking agent, Sam was very attentive to our needs including: appropriate boat size, trip length, trip insurance, transfers, water toys, etc.

    The boat (464PC) handled like a dream. Watermaker worked well, if not a bit slowly. Bow-thrusters did not work but don’t really need them. Weather briefing was very helpful as well – Miles was very thorough and took time to answer our questions.

    My only small complaint was the boat briefing. First time on the 464, would have been nice to have a bit more thorough rundown of boat offerings and limitations. However, all the deckhands were extremely helpful and nice to deal with. I think this is more of a Moorings management issue with schedules during high, ‘launch’ activity.

    All in all, an excellent trip and well managed by Moorings.

  • caitlynq2026
    Reviewed Feb 16, 2026 (5)

    We had the most incredible 9-day sailing adventure with The Moorings, hosted by Captain Romano and Sylvia. We truly couldn’t have enjoyed ourselves more.

    Captain Romano helped us plan the perfect itinerary based on our interests, making every stop feel thoughtful and personalized. Sylvia was an outstanding chef and went above and beyond to accommodate the dietary restrictions within our group, every meal was delicious and stress-free.

    The trip was filled with unforgettable moments, including spotting whales on our sail from Anegada back to the main island, stunning sunsets every evening, and nonstop beautiful scenery. The boat was also in tip-top shape the entire trip, which made everything even more relaxing.

    Overall, it was an absolutely memorable experience, and we would highly recommend Romano, Sylvia, and The Moorings to anyone looking for a dream sailing vacation.

    With many thanks, Taylor & Caitlyn

  • W1551OKmichellea
    Reviewed Feb 16, 2026 (5)

    The weather was unusually poor for this time of year as it was everywhere else. However, the crew on Andromeda made sure we had everything we needed and a good time at that! Vicki was an exceptional cook with skills we couldn’t imagine having in such a small kitchen and Dani made sure we had more than enough of everything. We will be coming back so we can experience better weather and would suggest this trip to anyone. From arranging our off the boat meals, suggestions on excursions and making sure we had a taxi waiting for us this trip was effortless!! Just do it!

  • mauricer892
    Reviewed Feb 15, 2026 (5)

    We rented a 52-foot monohull from The Moorings in Tortola, BVI and had a great time. the boat was excellent, and the service was exceptional. No complaints–the Moorings is a very professional outfit. We have rented a sailboat from them for about 20 consecutive years, and I highly recommend them.

  • Trail44631006551
    Reviewed Feb 15, 2026 (5)

    Captain Eggie and Chef Emerson were top notch. Had an amazing trip, cannot wait to book again. Wish we could have the two of them in other locations. Boat was better than expected. Great for three couples.

  • 59megap
    Reviewed Feb 12, 2026 (5)

    Rico was an amazing skipper! We always felt like we were in good hands. He was very attentive but stayed out of the way and let us enjoy our trip. He was helpful with making reservations and gave us good recommendations. If you go, hope you get Rico!

  • 196lisar
    Reviewed Feb 11, 2026 (5)

    We just returned from an incredible catamaran charter with the Moorings and it exceeded every expectation. The Catamaran was spotless, spacious and beautifully maintained. The staff was friendly, knowledgeable and genuinely invested in making sure we had a fantastic trip. I highly recommend the Moorings.

  • K9730DLandyw
    Reviewed Feb 11, 2026 (5)

    We hired our first bareboat in BVI after passing our skipper qualifications last year. The whole experience was excellent and left us looking forward to coming back and doing it again. Mooring are very professional, the marina and people were wonderful…but not everything was perfect. Eg They did not make it clear that you lose 2hrs of your hire time on day 1 for a safety briefing and boat familiarisation. The safety briefing in particular we could have done earlier in the day but it was never offered and was just a repeat of the two 2 hour safety briefinsg we did on line before arriving. So something to improve.
    All in all a great place, company and people.. we loved it

  • Pioneer52888306338
    Reviewed Feb 11, 2026 (5)

    Just returned from BVI on a 5-day charter with The Moorings on a 45′ Sailing Catamaran. We stayed at The Moorings the night before our charter and enjoyed the pool, food, and bar during our stay. There is also a food market there to get any additional provisions you may have forgotten. We chose to have a Skipper on our charter and what a great decision that was. Captain RICO was EXCELLENT and HIGHLY recommended him. With some challenging weather during our time, he made sure we were on a safe mooring ball in a protective cove while also making sure we were taking advantage of what each island had to offer, snorkeling, dinner reservations, beach, swimming, Willy T’s, and trolling for fish. Caught tuna and barracuda. The water was clear and beautiful. This time of year temperatures were perfect, ranged between 75-85 every day. The food was fabulous every night. thanks again to Rico for securing our reservations at every stop. BEYC, SABA, Foxy’s (best ribs I’ve ever had) were great! We chose to get provisions for breakfast/lunch and eat out every night to experience the local cuisine. We chose to fly into St. Thomas and take a water taxi over to Tortola so we could spend a few days there at the end of our trip. Water taxi was very efficient BUT very expense. It short cuts the ferry/customs lines and gets you through customs quickly, literally 10 mins, don’t even have to leave the boat (30+’ powerboat). We also arranged for private taxi to take us from airport to Red Hook. Captain Shorty was our water taxi captain. Rough ride with waves and at night but got us to port for customs before closing and was a pleasure to be with. Another great Captain! Overall feel it’s worth the extra cash. Just be sure you fully understand all the associated costs. Slight disagreement with the company on “fee” for flight delay, so not promoting them until this is settled. As you’ve probably read, pack light. We used the vacuum bags while packing. I was skeptical but was a great decision. Able to package cloths for last days separate and not open. Overall, a GREAT trip and would definitely return. Again, our Skipper RICO was AWESOME!

  • O1629MYpaulb
    Reviewed Feb 10, 2026 (5)

    I have been sailing with the Moorings for over 25 years. It’s always a very pleasurable experience. Sometimes it’s a little difficult getting off the dock on the first day, but that’s to be expected. And I always plan to expect at least one maintenance problem with the boat during our week in the British Virgin Islands, but the maintenance crew is excellent and it’s usually repaired within two or three hours.

  • francisb366
    Reviewed Feb 9, 2026 (5)

    Everything was top notch. Check-in was efficient but most of all Captain Libert was fantastic. We could not ask for better service and a more competent Captain. He was extremely professional, knowledgeable and most importantly extremely friendly. We were a group of five couples on a 50 foot sailing catamaran. Captain Libert provided various options each day for our itinerary based on weather, mooring and diving locations etc. We had tons of fun and plenty of laughs throughout the week. The weather was perfect and the locations found by Captain Libert were spectacular.

  • 91gm2016
    Reviewed Feb 9, 2026 (4)

    We were aboard a 45′ bareboat sailing catamaran which the Moorings substituted for the 52′ monohull we had reserved. The eight-day trip was great, although the vessel had electrical flaws including low-voltage alarms at 3 am three times. Response from service was good, requiring replacement of three batteries. We have been repeat customers for thirty years, so we know the process. Nadji at the base was great — I would hire her. Moorings does a good job; we will be charter with them again. The business is one of countless details to provide the service. HBS could do an interesting study of the systems necessary and personnel management challenges. I am happy to see that the staff is 95% BVI citizens.

  • myjourney50
    Reviewed Feb 8, 2026 (5)

    An elevated Moorings experience—Integrity driven Captain Gilson handled every detail with calm expertise and care.

  • U3382SNmattm
    Reviewed Feb 7, 2026 (5)

    My group just got back from six nights sailing around the British Virgin Islands on a Moorings 5000 catamaran, and I have to say, it was one of the best trips we’ve taken. The boat itself was great. It had plenty of room and was just a really comfortable way to travel between islands or hang out on deck.

    What really made the trip special, though, was our captain, Gilson Melo. Gilson was fantastic. From the moment we met him, it was clear he knew exactly what he was doing. He made everyone feel at ease on the water, and his knowledge of the BVIs was impressive. He took us to some incredible snorkeling spots and quiet anchorages we probably would have missed on our own, and he had great recommendations for places to eat ashore. He was professional when he needed to be, but also really easygoing and good company.

    All in all, we had an absolutely wonderful time. I wouldn’t hesitate to recommend the Moorings 5000 for a charter, and I’d especially recommend asking for Gilson as your captain if you can. He truly added a lot to the experience and we would request him again on future trips.

  • isabellap
    Reviewed Feb 7, 2026 (5)

    We have had the best experience onboard a Moorings Catamaran with our Captain Laura! We hadn’t had a captain before but this time wanted that stress free sailing week and Laura was fantastic with our family and knowledgeable about the islands and the best spots to see Turtles and eat and snorkel! Our only disappointment is that we can’t take Lura home with us but we will definitely do this sail again and ask for Laura! (Bello) too.

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