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Customer Reviews

Customer Reviews

It’s important to us that you always have a great experience with The Moorings. Below is the feedback The Moorings customers have given us from their recent vacations with The Moorings. 

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Showing: 420 of 2103 Reviews
  • William L.
    Reviewed Apr 25, 2024 (4)

    Nice boat, easy check out/in crew. Great facilities at Nelsons Dockyard.

    Service
    4
    Crusing area
    4
    Comfort
    4
  • Gregory G.
    Reviewed Apr 23, 2024 (5)

    Customer Service and the moorings facility were top notch

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Jenna D.
    Reviewed Apr 23, 2024 (5)

    Our recent catamaran charter trip through the stunning British Virgin Islands was nothing short of a dream come true!

    We loved having Kendrick captain our trip. From the moment we set sail, Kendrick’s warm welcome and infectious enthusiasm set the tone for an unforgettable journey. His deep knowledge of the BVIs and their hidden gems transformed our voyage into an extraordinary adventure. Kendrick’s expertise on the water was truly impressive. We always felt safe and comfortable, even when navigating the trickier passages. His skillful handling of the catamaran made our experience smooth and relaxing, allowing us to fully immerse ourselves in the beauty around us.

    We will be booking another trip through the Moorings. Truly a magical trip!

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Pamela M.
    Reviewed Apr 22, 2024 (5)

    Immaculate and well-designed boat; responsive customer service, excellent chart and boat briefing.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • August A.
    Reviewed Apr 22, 2024 (5)

    Everything was perfect

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Sean R.
    Reviewed Apr 21, 2024 (5)

    From start to finish everything was first class. Someone was always available when we had questions. The boat was fantastic. I will certainly charter again from The Moorings.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Richard R.
    Reviewed Apr 20, 2024 (5)

    The entire experience is wonderful- the boat is comfortable, everything worked, and the BVI is incredible

    Service
    4
    Crusing area
    5
    Comfort
    5
  • John W.
    Reviewed Apr 20, 2024 (5)

    We loved the trip. The boat was perfect for us. Rachel and Rebeka were fantastic. We can’t imagine another crew. They made us feel like family. Rachel is obviously prepared for anything, and Rebekas meals were off the charts!

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Richard R.
    Reviewed Apr 20, 2024 (5)

    Great overall service. The catamaran we chartered was in great shape and very clean.

    Service
    4
    Crusing area
    5
    Comfort
    5
  • Robert P.
    Reviewed Apr 19, 2024 (5)

    The information provided before the charter to help me prepare was extensive and very useful, the booking agents were extremely helpful, customer service at Tortolla was amazing, the facilities were very nice, the check in and check out personnel were very helpful and answered all questions.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Beth Washington S.
    Reviewed Apr 18, 2024 (5)

    The Moorings provides a relaxing and fully flexible vacation experience. Our requests for itinerary and activities were accommodated. The boat was really nice, spacious, new, comfortable. Crew was hospitable.

    Service
    4
    Crusing area
    5
    Comfort
    5
  • Heather D.
    Reviewed Apr 18, 2024 (5)

    I have chartered 3 times and all charters were handled professionally

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Rebecca G.
    Reviewed Apr 18, 2024 (5)

    We had an amazing time! The captain, Eggie, was excellent and customized the perfect route for us. Emerson, our cook, prepared the most amazing meals, tailored to our needs and desires. The water was beautiful and Belize is fantastic’

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Christopher J.
    Reviewed Apr 16, 2024 (5)

    Great facility, staff and service… and the boats was just as advertised, excellent.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Robert H.
    Reviewed Apr 15, 2024 (4)

    We always have a great experience during our moorings charters.

    Service
    4
    Crusing area
    4
    Comfort
    4
  • Doria L.
    Reviewed Apr 14, 2024 (5)

    Experience exceeded our expectations

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Terri B.
    Reviewed Apr 14, 2024 (5)

    This was an epic experience – the 50 ft catamaran Captained by Andy and Chef Linzi was an ultimate experience.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • C. Aaron F.
    Reviewed Apr 14, 2024 (4)

    The freedom to island hop, make your own meals and relax with beautiful water and sunsets was like nothing else.

    Service
    5
    Crusing area
    5
    Comfort
    4
  • Tom Z.
    Reviewed Apr 13, 2024 (5)

    Dale our captain was extremely knowledgeable about our destinations and open to our ideas of the sailing adventure we took

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Robert V.
    Reviewed Apr 13, 2024 (5)

    Boat was in excellent condition.

    Service
    5
    Crusing area
    5
    Comfort
    5

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Showing: 420 of 620 Reviews
  • M896RRrobc
    Reviewed Apr 7, 2025 (5)

    Charter Captain Gio was superb. Very knowledgeable, competent and “safety first” approach. Carefully planned daily itinerary to meet our objectives (sailing, snorkeling) and always had a surprise adventure to keep our teenage grandchildren involved and entertained. Passionate approach to sharing his love for sailing with all of us.

  • NorCal_Golfer
    Reviewed Apr 5, 2025 (5)

    The entire Moorings experience, from the checkin to the boat to the fantastic crew, made our trip to the British Virgin Islands one to always remember. We were fortunate to get a 50′ catamaran that was only 3 months old but our crew of captain and chef will make sure that boat stays in good condition. I really can’t say enough positives about how amazing they were and how well they took care of us! The food was amazing and every day they ended the day with ensuring we had plans that suited us for the next day. We were able to get some good sailing days due to good winds. We made good time and thanks to good captaining and good advice, we all stayed well even with 6′ swells.

    If you are considering a trip like this, I have 2 pieces of advice. Use the Moorings and hope that you get a crew amazing as ours.

  • Voyager31678090882
    Reviewed Apr 4, 2025 (5)

    I would highly recommend The Moorings BVI/Tortola for your next vacation. An incredible week spent with family and friends!

  • mrizzo8743
    Reviewed Apr 4, 2025 (5)

    Services were great. We decided to have a captain. It made the trip stress free and Raj, our captain, became one of the family.

  • Z2110NSkevind
    Reviewed Apr 4, 2025 (5)

    I love sailing but don’t want to own a boat that will sit 90 % of the time. The answer is Moorings. This is the 5th time using the Moorings for my sailing adventures. I grew up working the family yacht, so know by experience the hassles of ownership. With the moorings, we have access to wonderful yachts throughout the world for a fraction of the cost of ownership. You just can’t get that any other way. Plus, the service is unattainable any other way. We had a problem with the outboard motor of the Dinghy and within 2 hours they replaced the whole dinghy. In general, the Bahamas take careful planning on your sailing due to the coral reefs, but the benefit is seeing the reefs. Dropping anchor in remote areas is the best experience for me as I love long distance swimming, which is not desirable if you tie up to a mooring ball in the harbor. The Bahamas offer both depending on your wants.

  • 137hankc
    Reviewed Apr 2, 2025 (5)

    What a week! Every meal was gourmet, every day was an adventure, every night brought a deep and happy sleep, and each morning started with coffee on deck watching the sunrise. Andy and Linzi run an impeccable operation. Andy gave us fun and informative morning briefings on sailing lore and the day’s sail to fascinating spots like The Baths and The Indians. Linzi’s nightly top-deck appetizers and cocktail-du-jour helped us decelerate into the evening glow. I can name only one big drawback: we should have stayed another week!

  • T4664WUelizabethc
    Reviewed Apr 1, 2025 (5)

    Had such a fabulous time recently sailing around the plentiful, beautiful nearby islands. As fairly new owners to the Moorings ownership programme we have already visited a few of the Moorings bases but found this one to be really well run. Friendly accommodating staff and an immaculate boat with everything working as it should be. Our Skipper Jeremy was a proper gem going above and beyond to make our trip as enjoyable as he could. My husband loves to fish and Jeremy was his new fishing buddy that left me free to chill, swim and read. He even got me to the clinic to sort out an injury that I got whilst travelling. Thanks so much to all the the team … we will be back 🙂

  • Stay45175405479
    Reviewed Mar 31, 2025 (5)

    We just returned from the most amazing trip with Andy and Linzi! Even prior to boarding the boat every whim was being attended to. Andy and Linzi created a fun, casual, welcome atmosphere that had us from the utmost relaxation to utter enjoyment and laughter. The meals were amazing. Linzi’s salads, breakfast spreads and nibbles! I think our biggest regret was the 2 meals we ate off ship. Andy was so knowledgeable and continued to offer education through our journey which was very much appreciated. He was also very mindful to seek out great snorkeling sites, amazing views for all, adventures for the kiddos, and get the sails up!
    Linzi and Andy are an amazing duo and an adventure not to be missed!

  • J5341COsteves
    Reviewed Mar 31, 2025 (5)

    This was our ninth bareboat charter with Mooring and our third from their Tortola base. We’ve also bareboat chartered with Moorings in the Bahamas, St. Lucia, Belize and Tahiti. And, to provide some context, we’ve been bareboat charting in the BVI’s every couple of years since our first time, on our honeymoon, in 1980, so we have experience with several different charter companies. Overall, from start to finish, this was an excellent charter. We were on an almost new 4200 catamaran and all systems, including engines, generator, water maker, air conditioning, rigging and sails, gas grill and oven/range, dinghy and outboard, and navigation equipment performed perfectly. We had one, very minor issue with some cabin lights not coming on, and I called Moorings tech support to ask for some guidance on trouble shooting the issue. Even though we were moored at the Bitter End on Virgin Gorda, they had a technician at our boat in under an hour to resolve the issue. What is most impressive to us is how Moorings makes you feel like you are the only boat and crew starting or ending a charter in Tortola. This charter was at the very height of their busy season and we were told they had over sixty boats going out that day (a Saturday). Even so, when we arrived at the base first thing in the morning with a car load of provisions, many requiring refrigeration or frozen, they immediately got it all into an ice locker until our boat was ready. It was a great family sail and my wife and I have already booked a 4200 in Tahiti for this November.

  • Q5364WNwilliamm
    Reviewed Mar 31, 2025 (5)

    We’re just back from a week aboard Sea’s The Day in the BVIs and had the most relaxing, informative, and all-around wonderful time.

    Weeks before our visit, we had a Zoom meetup with Captain Andy who discussed with us our travel, meal and beverage interests and preferences. Once on board, Chef Linzi and Andy made us feel immediately welcome and at home. We soon recognized that our interests and preferences were taken to heart – everything was perfect – the meal choices, the drink options, the travel itinerary, and even the weather (however they pulled that one together is beyond me). We couldn’t have asked for better.

    Sea’s The Day is clean and roomy and gorgeous. The multiple seating and relaxing areas make the boat feel extremely large. We had a party of 8 (plus Linzi and Andy), and never once felt that we were on top of one another. The personal cabins were all plenty roomy and cozy. Temperature controls worked perfectly and we all slept deeply and comfortably each night.

    Linzi is an absolute black-belt in the kitchen and her meals were always suuuper tasty, healthy, and were presented with an artistic flair. I cannot praise her talents enough. Andy, during his daily briefings, proved to be a great communicator, and a humorous storyteller, in addition to being an unquestionably solid captain.

    If you’re looking for THE EXCEPTIONAL BVI cruising experience, look no further than Sea’s The Day and the crew of Linzi and Andy. You won’t find better.

  • 349beccas
    Reviewed Mar 31, 2025 (5)

    My parents took our family on a catamaran charter for my dad’s 70th birthday! IT WAS THE BEST TRIP!!! Andy and Linzi were amazing – the food insane (craving one of Linzi’s lunchtime salads now!) and they were very nice and accommodating to our children (9 and 11). I would highly recommend this trip to anyone and definitely suggest requesting Andy and Linzi as I can’t imagine the trip without them! Can’t wait to do it again!!!!

  • C7884DMmartac
    Reviewed Mar 31, 2025 (5)

    Andy and Linzi were the best captain and chef!
    It was evident from the start that Andy’s first priority was safety, which set a great tone and got the trip off to a great start. I also appreciated that he did a zoom call with us pre-trip and really worked on crafting the itinerary to our preferences. Every day’s activities and scenery just got better and better. We were able to relax and enjoy and not worry about anything! We almost loved our time on the boat too much and found ourselves eager to return there when we went on excursions ashore. Linzi’s cooking and food presentation were beyond top notch. Healthy, delicious food for every meal! So impressive what she produced out of that tiny kitchen. We had the most memorable, enjoyable week and appreciated every moment with this crew. Also, I must comment how surprised I was with how roomy and comfortable our rooms and group spaces were on the boat! Just a perfect trip.

  • angelinao777
    Reviewed Mar 31, 2025 (5)

    We chartered a sail boat with Andy & Linzi through The Moorings and it was amazing!!!
    Andy was professional & knowledgeable about sailing & the whole BVI area!

    Linzi was an incredible chef…we always had fresh delicious food for every meal!

    It was truly a magical adventure with Andy & Linzi!

  • Tourist39411551940
    Reviewed Mar 31, 2025 (5)

    What an amazing experience. Each day we sailed to a new island. The boat was comfortable and provided all that we needed for our adventure.

  • DeeArizona
    Reviewed Mar 31, 2025 (5)

    We just got back from a week chartering the Moorings 4500 L and were very fortunate to have had Captain Rudy at the helm! He was experienced, knowledgeable and fun to be with along with having a keen eye for everything hidden in the reef! We had paid for a newer boats, and that proved to be beneficial in that not one single system failed on that boat during the week. Moorings was great to work in advance organizing and preparing for the charter and the 4500 L was spacious and well equipped and designed for our party of nine. A few unexpected positives that we had not seen online were an extra freezer under the sink, making three cold food storage locations total and also luggage storage at the Belize base which was very helpful. I can’t recommend Rudy or Moorings more highly and hope we can make a return trip one day!

  • JohnD-WNC
    Reviewed Mar 30, 2025 (5)

    I have nothing but good things to say about my recent trip to the BVI on a Moorings rental. The weather was great. The service was wonderful… I would not hesitate to book with them again.

  • vanessadN3339QR
    Reviewed Mar 30, 2025 (5)

    The Moorings – British Virgin Islands

    We have chartered with The Moorings five times in the British Virgin Islands, and each experience has been exceptional. Their fleet is modern, well-maintained, and equipped with everything needed for a smooth sailing adventure. The staff is professional and punctual, ensuring a seamless check-in and departure process.

    During our most recent trip, we encountered a minor technical issue while out on the water. The Moorings team responded promptly, meeting us on our boat and resolving the issue in a very timely manner, allowing us to continue our journey with minimal disruption. Their commitment to customer service and support is truly impressive.

    With such consistently excellent experiences, we will continue to charter with The Moorings and highly recommend them to anyone looking for a reliable and well-run yacht charter in the BVI.

  • mcht1996
    Reviewed Mar 29, 2025 (5)

    We had an amazing crew! Excellent food, bedding, accommodations, cocktails, itinerary, weather and just a darn good time

  • Nomad64334984169
    Reviewed Mar 29, 2025 (5)

    An incredible experience. A great way to SLOW down! First Class experience.
    Great way to explore the British Virgin Islands on your terms. Our captain Richard and his partner Shelly were amazing.

  • amyjI6712KT
    Reviewed Mar 28, 2025 (5)

    The yacht Sea’s the Day was fantastic. Captain Andy and Chef Linzi were true professionals but also a lot of fun. Captain had a briefing with us every morning and we learned so much. Chef Linzi blew us away with the meals! Breakfast, lunch, nibbles/cocktails at 5:30pm, and of course, dinner— all wonderful and exceeded our expectations for this trip. We snorkeled, hit all the classic beach bars, paddle boarded, hiked, and soaked up the sun for 6 glorious days. Cannot recommend Ssa’s the Day, Captain Andy, Chef Linzi, and the Moorings more highly.

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