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Customer Reviews

Customer Reviews

It’s important to us that you always have a great experience with The Moorings. Below is the feedback The Moorings customers have given us from their recent vacations with The Moorings. 

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Showing: 100 of 2103 Reviews
  • Curtis D.
    Reviewed Jun 30, 2025 (5)

    Newer fleet and good customer service

    Service
    5
    Crusing area
    5
    Comfort
    4
  • Steve B.
    Reviewed Jun 29, 2025 (5)

    Great boat, great people

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Laura T.
    Reviewed Jun 29, 2025 (4)

    Everyone was extremely helpful and friendly

    Service
    4
    Crusing area
    4
    Comfort
    4
  • Lance M.
    Reviewed Jun 29, 2025 (5)

    Beautiful sailing area, great staff checking in and out of the boat. The boat itself was well equipped, great condition, and everything worked.

    Service
    5
    Crusing area
    5
  • Karen S.
    Reviewed Jun 28, 2025 (5)

    Excellent service! From the time we booked, during check-in, sailing and coming back to the base. Also value the fact that the boats are well-maintained.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Jim W.
    Reviewed Jun 28, 2025

    Consistency in service and product. Boats are dependable. Great value.

  • James L.
    Reviewed Jun 27, 2025 (5)

    Great boats, convenience, reputation, organization, facilities

    Service
    4
    Crusing area
    5
    Comfort
    5
  • Forest B.
    Reviewed Jun 24, 2025 (5)

    Service and customer care was top notch!

    Service
    5
    Crusing area
    4
    Comfort
    4
  • Sebastian C.
    Reviewed Jun 22, 2025 (5)

    Amazing vacation and very friendly for kids

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Bill S.
    Reviewed Jun 21, 2025 (5)

    Our second charter and everything went very well.

    Service
    4
    Crusing area
    5
    Comfort
    5
  • Elizabeth L.
    Reviewed Jun 18, 2025 (5)

    The Moorings has quality, newer boats in outstanding condition. The staff provides excellent customer service.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Merritt G.
    Reviewed Jun 15, 2025 (5)

    Have been chartering boats from the Moorings for years and have always had good experiences.

    Service
    5
    Crusing area
    4
    Comfort
    4
  • Merlise C.
    Reviewed Jun 14, 2025 (5)

    Went with a charter that included Captain and one crew/chef / excellent local knowledge and anchorages for snorkeling and exceptional meals with local caught seafood! World definitely go again! One bonus is that with the local captain we were able to visit maritime reserves on the barrier reef that we would not be able to visit with a bareboat charter!

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Dave L.
    Reviewed Jun 14, 2025 (5)

    Very easy and good communication. Dock team was all over any issue we needed addressed

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Darrell S.
    Reviewed Jun 12, 2025 (5)

    Everything operated smoothly both on and off the boat

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Matt C.
    Reviewed Jun 3, 2025

    The trip was great….Moorings Company provided excellent service, both on land and sea.

  • Glenn D.
    Reviewed May 26, 2025 (5)

    Best operation out there. Nice folks, good yachts, great sailing territory (BVI).

    Service
    4
    Crusing area
    5
    Comfort
    5
  • Copeland G.
    Reviewed Apr 28, 2025 (4)

    Great customer service. Friendly and knowledgeable staff

    Service
    4
    Crusing area
    4
    Comfort
    4
  • Robert M.
    Reviewed Apr 6, 2025 (5)

    Romano & Silvia were absolutely amazing and made our honeymoon so memorable. This was our first trip with The Moorings and we had such an incredible time… We cannot wait to come back. Romano knew the area very well, and took us to various different islands to showcase the beauty of the BVI. Silvia provided delicious meals throughout our stay – It’s truly impressive that she can cook such great meals in a remote location. Their joint attention to detail allowed us to truly sit back, relax and enjoy the atmosphere, the boat and each other. We will be happy to return to the Moorings, with friends or ourselves, and hope to have Romano and Silvia as our crew.

    PS: Romano makes the best piña colada in all of the Caribbean.

    Service
    5
    Crusing area
    4
    Comfort
    5
  • Miles V.
    Reviewed Apr 6, 2025 (5)

    Pascal was amazing. Could not ask for a better experience briefing. He went above and beyond. The yacht performed perfectly. Everything worked as promised. Credit to the maintenance crew.

    Service
    5
    Crusing area
    4
    Comfort
    5

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Showing: 100 of 633 Reviews
  • BoardingPass284034
    Reviewed May 9, 2026 (5)

    This was my first charter so I don’t have anything to compare to, but Romano and Silvia made us feel at home in their home. I think we had a typical route with stops at Norman Island, Peter Island, Copper Island, Virgin Gorda, Anegada, and Jost Van Dyke.

    My favorite island was Anegada where we rented Mokes, ate lobster, stopped at some great beach bars, then went snorkeling along the reef.

    Other highlights were The Baths, Bitter End and Saba Rock, I had a Painkiller at every bar, including Soggy Dollar.

  • bobsO606BD
    Reviewed May 8, 2026 (5)

    We chartered a 4200 Catamaran out of the Moorings base in Tortola. This was our 27th sailing trip through the Moorings, and as has been our experience in the past, everything was A+. The boat was well prepared, provisioned, and ready for Charter. We would not consider chartering with anyone else. Additionally, Boatyball has my highest rating of taking care of their sailors. A great combination, and we have already booked our 28th trip for next spring.

  • 340treyr
    Reviewed May 7, 2026 (5)

    The team at Agana is wonderful. Very supportive and flexible. They ensured our adventure was a success. Mirna was particularly helpful, ensuring we had reservations at our first stop and being flexible on our return. She went the extra mile to make the trip wonderful! Thank you, we will be back!

  • erinmurphy8
    Reviewed May 3, 2026 (5)

    My friends and I had the most wonderful 5 nights aboard the Maggie Sea II with Romano and Silvia. They were incredible hosts. The boat was in great shape, the food was amazing, and they clearly took pride in giving us a great customer experience on all levels. They are both great people, fun and kind, very knowledgeable about the islands, and curated a great trip for us based on our preferences. We hope to be back and see them again soon!

  • 739danyac
    Reviewed Apr 29, 2026 (5)

    We had the best experience with Cozy and Jan on Happy Endings! This was our 3rd year with them! We stayed 6 days and lived every minute! Jan’s food is far better than any restaurants around the islands!

  • geoffdY7288KV
    Reviewed Apr 29, 2026 (5)

    This was the best vacation I’ve ever experienced. Beautiful scenery and very relaxing. Highly recommend the services of Captain Marin! Marin set a wonderful itinerary where we an le to experience all the best spots of the BVI. Totally OUTRAGEOUS customer service!

  • F1869WGrichh
    Reviewed Apr 28, 2026 (5)

    We had so much fun the first time, we just had to go again! This was our second trip with Captain Andy and Chef Linzi. We did not think it was possible that the second time was better than the first – but it was! We took our children ages 26,24 and 22 and had the best family vacation in ten years. Perfectly cooked meals, coffee ready when you wake up, signature cocktails before dinner and probably ther best chef in all of the BVI. That is what you get when you travel with Captain Andy and Chef Linzi. Captain Andy found some great out of the ways bays to anchor with small little bars with lots of character, amazing snorkelling and daily chart briefings where you always learned something. So much fun, safe, relaxing and outstanding trip. Who is better in the BVI than Captain Andy and Chef Linzi? NOBODY!

  • heatherhB817RH
    Reviewed Apr 27, 2026 (5)

    This was our second trip on Seas the Day with Chef Linzi and Captain Andy. We did not think they could beat our first trip, but they did! This time we took our children, ages 26,24, and 22 and had the best family vacation in ten years. Every day was an adventure. Who wouldn’t want an incredible breakfast to start your day, great sailing, small little out of the way bars with character and the best dinner in the BVI. Daily briefings on where we were going, little factoids about charting and just so much fun, everytime we dropped anchor. If you are ever thinking about cruising the BVI, stop thinking just do it and ask for Captian Andy and Chef Linzi.

  • 772alixg
    Reviewed Apr 27, 2026 (5)

    Lovely, well appointed boat. Only 2 issues noted: drawer under stove would not lock and in rough seas it tended to crash out. The grill was hard to use and didn’t get very hot. Otherwise the boat was in excellent condition and was well supplied. Sadly the weather was pretty rough but we were all experienced sailors so nobody got sick. We really enjoyed getting back to the Abacos

  • jmL7880RQ
    Reviewed Apr 27, 2026 (4)

    We booked our catamaran and captain through The Moorings in Tortola.
    Our captain was excellent, his supporting staff, reception, boat repair and provisioning, not so great. The captain that was assigned to our boat was a No Show. Luckily his last minute replacement was exceptional! The woman at the front desk (with the large red glasses) really shouldn’t be in a customer service role. Not helpful and not friendly. As a result we left a day later without a functional water maker or grill. Once away from the dock, we enjoyed our boat, our captain and the beautiful Islands. If you bring children, be sure they are swimmers, they will love it.

  • LoveTravel106791
    Reviewed Apr 26, 2026 (5)

    The trip was a 8 day catamaran sail around BVI.

    The best part of the trip was the marvelous Captain Matthieu Martinez. He took such good care of us, so kind, helpful and knowledgable. He is a great asset as a Captain.

    The boat is very comfortable, spacious and well appointed. Beds seem smaller than advertised, but still substantial for a boat. I had a forward, smaller cabin.

    The cabins in the bow end of the boat are quite noisy when the air conditioner, generator &/or water maker are running. I would recommend bringing noise canceling air pods.

  • 831abigailn
    Reviewed Apr 26, 2026 (5)

    Romano and Silvia far exceeded any expectations I had for the charter. The boat was clean, in great condition, and guidelines for safety were clear. Romano communicated effectively and was knowledgeable about weather, sea conditions, and what stops to prioritize. Silvia’s cooking was top notch. She was thoughtful in her planning; making sure to accommodate our group preferences. Not only were the meals timely and wonderful, the presentation was beautiful. I would recommend The Mooring over and over, with ultimate praise to Romano and Silvia.

  • Duqu3sne
    Reviewed Apr 25, 2026 (5)

    Our crewed sailing charter with the Moorings in the BVIs was everything we had dreamed of. Captain Lucy Rees and chef/first mate Mark made it the perfect vacation. The crew were expert sailors, very knowledgeable about the locations and made everything enjoyable and effortless for us. I give this pair my utmost recommendation.

  • 434benz
    Reviewed Apr 25, 2026 (5)

    We had a 5 day cruise in the BVI with the Moorings, and it was just the absolute best! Our captain George and chef Coops were both amazing! Both of them really went above and beyond to make sure we had an excellent time. Coops’ food was delicious and honestly better than I would have even expected, and George did an admirable job navigating what were somewhat rough seas during a storm. The boat was kept in clean and sharp condition the entire time. I certainly couldn’t recommend them enough!

  • jwebstera
    Reviewed Apr 25, 2026 (5)

    Briteny and her team made our family vacation incredible. Great customer service for anything we needed. Would charter with them again for sure

  • 265JL265
    Reviewed Apr 23, 2026 (5)

    Just completed five nights with George and Coops on the Funky Miracle. George captained the boat amazingly through good weather and bad. He worked hard to ensure everyone had a fulfilling and safe time. His sense of adventure matched our own. At sunset, his creativity was in full form as he would create a specialty drink each evening to add to the fun. He honored our every whim! (Ask George about the kneeboard) Coops prepared meals for us and helped George in every way. Coops went above and beyond and our meals were delicious. The presentation made us feel like we were in a big city restaurant! Everything we specifically requested was taken care of. The sunset charcuterie became a favorite and her professionalism and empathy endeared her to us. Coops was awesome, knew the boat inside and out and was a true professional. What a wonderful crew!!! Can’t imagine the trip without them.

  • AmyW213
    Reviewed Apr 19, 2026 (5)

    We had an excellent trip with four couples on our crewed BVI charter with The Moorings Company. Our Captain, Francesco was an experienced sailor and made us feel very safe. He choose wonderful places to share with us thru the BVI and had great recommendations for restaurants and special spots along the way. Our Chef, Nika was an excellent cook and made unbelievably delicious meals for us. She was extremely accommodating to special diets as well. Our crew was friendly and made our experience a fun, safe adventure.

  • Birdman999
    Reviewed Apr 19, 2026 (5)

    Seas the Day with captain Andy and Chef Linzi is a fantastic way to take a first class vacation. The boat and the crew were first rate. Highly recommend.

  • A284UPjohnc
    Reviewed Apr 19, 2026 (5)

    Everything exceeded our expectations! Captain Andy and Chef Linzi made everything a trip of a lifetime! Captain Andy included us in making the itinerary that were exactly what we were looking for! Chef Linzi was an absolutely accomplished chef that kept us looking forward to every meal! They are quite a team and we were lucky to have them show us around the beautiful British Virgin Islands!!

  • pauladY2823AT
    Reviewed Apr 19, 2026 (5)

    Eight of us guests on the boat, ranging from experienced to first time (and fearful) cruisers). We all had a fabulous time and wouldn’t hesitate to go again. The snorkeling was unbelievable. The views were incredible. Captain Andy is knowledgeable, attentive, and flexible in order to meet the needs and wants of his guests. Chef Linzi’s cooking was outstanding, delicious, and healthy. Captain Andy mans the grill. We all agreed that we would rather eat on board than go anywhere else to eat. They gave us an experience we will never forget. Much thanks to Captain Andy and Chef Linzi.

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