Customer Reviews

Mainly in the area of boat preparation. Water tanks not filled, fuel tanks not filled. The grill, designed for gas was charcoal. The pre-inspection process did not catch that the water maker was not functional.

We have been on five cruises with y’all now, and they have all been wonderful. Also, y’all did great with customer service over Covid.

Crew, food, convenience of location, and the boat was amazing!!

Great to work with, very friendly staff, all our needs were seen about

Our captain was amazing. He did a great job with the boat and was very professional in demeanor while at the same time being friendly and helping us enjoy our trip. He had great recommendations and also put up with our constant questions about Greek culture and life. The locations that we visited were breathtaking. The boat was beautiful and we had no issues with the boat. Overall an amazing trip!

I considered lowering the score but overall the trip was fine. The yacht even though relatively new, had issues but none we could not work around. The jib sheet, has been rerouted as it appears one of the rollers had been damaged. The re-route has literally worn a 1/2 inch gash into the deck form friction caused by bringing in the jib. It was so hard to bring in and that was odd till we figured out what was happening. We re-routed the sheet / line back to its intended route (partially) to get it off the friction point. Worked much better. If I owned the yacht I’d be irritated by the “fix”.
I personally also wondered why I ended up with this yacht with an issue when I had booked it in advance and have been sailing with Moorings since 1994. I know why but it still was irritating.
The AC controls units acted weird at times. They showed temp at 65 or so and shut down the units even though the temp was clearly above 75+ We turned off the system and tried other fixes with no impact. We finally figured out that if we set the unit to heat it would still throw out cool air and eventually we could then set it to cool and sometimes it would stick OK. Weird!
All in all, a very nice yacht – even so.
However, I was really angered by the lack of attention of ground staff. In one sense it was OK as we could have literally walked off the boat and walked out without any post briefing and they’d probably would not have noticed. I tried to be helpful and tell them of the jib issue. I told the front desk but it was very clear I was blown off. I went to the yacht as a team of clean up and check up person were boarding. I wanted to know if i needed to be their as they reviewed and I said I had an issue. I never even got a response. They walked past me onto the boat and never looked back. I was livid.
I realize its an “emotional issue” but I pad over $13K to rent this thing and have rented many times. I was shocked that no one looked me in the eye and asked did I need anything or did I have a question. With that kind of money being spent, someone needs to look us in the eye when we return and ask if all was OK, how’d it go, etc. And, yes, thank us for the rental. We got nothing and I dropped my expectations and respect for Moorings significantly. I am actually going to see if there are other companies I’d want to consider in future.
Ok I’m sensitive but I’m a business consultant with over 45 years experience (Accenture – ACN) and I notice these things – unfortunately.

Although some minor glitches we were satisfied overall with the boat and service.

The sailing grounds of Procida and the Bay of Naples were amazing. Our crew, Dean and Elena, were spectacular. Only wish we could have sailed more, but that was the fault of the wind only!

The sailboat was in excellent condition. The briefings and pre-trip preparations were well done. The flexibility to rebook if necessary (e.g. Covid) was a strong factor in giving us comfort to commit to a trip. And there were no unpleasant surprises.

I was the head charterer for a 6 person group. We all had a very good time on our 45 ft catamaran sailboat.
Most everything was as expected and we had no major issues during our week long charter.

Captain and chef were very attentive our needs. Boat in great condition. BVI was great with each island slightly different.

3rd sail for our family-
We love the moorings

Perfect vacation option

Boat in great condition. No problems with the boat all week.

Boats were in great shape, Staff was wonderful on site. Question answered timely with excellent detail A bit hard to get information prior to arrival however.

Generally good service. Boats are clean and for the most part, with some exceptions, well maintained.

Great boats located where you want to sail. Nice people to service you when you arrive.

Like your slogan Best Vacation in the World

Friendly service. Responsive. Good boat.

Great experience from convenient check-in & check-out, quality of boat and confidence that we can get assistance if needed (which we didn’t actually need)