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Customer Reviews

Customer Reviews

It’s important to us that you always have a great experience with The Moorings. Below is the feedback The Moorings customers have given us from their recent vacations with The Moorings. 

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Showing: 1140 of 2103 Reviews
  • Catherine C.
    Reviewed May 25, 2022 (5)

    Captain Ray Herbert (aka Captain Cool) was knowledgeable, safe, unobtrusive, and engaging.

    Service
    4
    Crusing area
    4
    Comfort
    4
  • Gavin Andrew Fischer G.
    Reviewed May 25, 2022 (5)

    Enjoyed the overall experience despite a few hiccups with the boat and service.

    Service
    3
    Crusing area
    5
    Comfort
    5
  • Maria M.
    Reviewed May 25, 2022 (5)

    Everything went smoothly & easily. Everyone was so nice & helpful. The boat was beautiful! It was a fantastic vacation!

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Anton B.
    Reviewed May 25, 2022 (5)

    It all started with Susan Ullrich. She is extremely knowledgeable in all facets of the trip. I have dealt with her for many years and have never had a problem. At tortolla the boat was ready and clean on time. The people at the facility were friendly and quick to help when needed. I would especially single out Rebecca and Suzette as being standouts in a group of staff that was very good.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • David W.
    Reviewed May 24, 2022 (5)

    You help me take care of all aspects of my boating charter. Your people on the phone are especially great.

    Service
    5
    Crusing area
    3
    Comfort
    5
  • Terry Lee L.
    Reviewed May 24, 2022 (5)

    We had such fun!

    Service
    5
    Crusing area
    5
    Comfort
    3
  • Victoria N.
    Reviewed May 24, 2022 (5)

    Boat was great, staff helpful and friendly.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Craig B.
    Reviewed May 24, 2022 (5)

    The Moorings continues to be the dominant player in the sail charter industry and this creates advantages in terms of locations for sailing, number and selection of boats available, and service provided throughout the charter process from booking through support of the charter trip itself.

    Service
    4
    Crusing area
    4
    Comfort
    4
  • Kevin W.
    Reviewed May 24, 2022 (5)

    Always a wonderful time with great friends. Very special trips.

    Service
    5
    Crusing area
    3
    Comfort
    5
  • Emilio C.
    Reviewed May 24, 2022 (4)

    Despite glitches, sales team and crew sought to provide us with a no-worries all-your-needs-met vacation.

    Service
    4
    Crusing area
    4
    Comfort
    5
  • Paul T.
    Reviewed May 24, 2022 (5)

    It’s not easy to manage the logistics of of so many groups going in and out of the Moorings base, but the people working there make it look easy for their guests. Boats are continuously in need of maintenance and the employees at the Moorings regularly pull off minor miracles to get each group out on the water safely and comfortably. Our boat had plumbing and air conditioning issues that were fixed immediately and permanently (not a simple patch job, but really doing the job right). Everyone from the front desk to the cleaning crew and the dingy maintenance did everything necessary to make sure we had a great charter experience. Really a first class operation. Thanks.

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Richard M.
    Reviewed May 23, 2022 (5)

    Richard and Shannon were awesome and of course the BVI is a great place to visit.

    Service
    4
    Crusing area
    5
    Comfort
    5
  • Olivia Anne W.
    Reviewed May 23, 2022 (5)

    The Captain was outstanding which made our vacation!

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Ingrid K.
    Reviewed May 23, 2022 (5)

    It’s because of our crewed charter. From the first day to our last day, Captain Richard and Shelly provided us superb service and fun while catering to our every need and desire. Shelly is a master chef and every meal was fantastic. Richard is a very competent sailor and so we always felt safe and confident in his care of us and the catamaran. We will book again and will be specifically requesting Richard and Shelly as we couldn’t have been happier with our experience. Please keep them employed so we can enjoy another trip with them wherever they are stationed.

    Service
    4
    Crusing area
    5
    Comfort
    5
  • Enrique F.
    Reviewed May 23, 2022 (5)

    Great experience in last charter

    Service
    5
    Crusing area
    4
    Comfort
    5
  • Mark M.
    Reviewed May 22, 2022 (5)

    Great service

    Service
    5
    Crusing area
    5
    Comfort
    5
  • Richard B.
    Reviewed May 22, 2022 (5)

    The St. Martin team was amazing from check in the debrief.

    Service
    5
    Crusing area
    5
    Comfort
    4
  • Jeff G.
    Reviewed May 22, 2022 (5)

    Ease of setting up charter and provisions, proficiency of dock crew, choices of yachts and locations

    Service
    4
    Crusing area
    5
    Comfort
    5
  • Scott A.
    Reviewed May 22, 2022 (5)

    The boat was in great shape and the staff were very friendly and helpful.

    Service
    4
    Crusing area
    5
    Comfort
    5
  • Sara G.
    Reviewed May 22, 2022 (5)

    We were incredibly happy with our 2 week rental and the Moorings were super easy to work with:)

    Service
    5
    Crusing area
    5
    Comfort
    5

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